Infrastructure Consultant 2

In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:

Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations

Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities

Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems

Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes

Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes

Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance

Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards

Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains

Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration

Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

A collaborative spirit and excellent communication skills.

Ability to handle complex incidents and implement resolutions

A knack for conducting IT infrastructure assessment and identifying key optimization opportunities

Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus

The ability to work with cross-functional teams

Skills: Automation, Capacity Management, Communication Skills, Consulting, Cross-Functional, Data Analysis, Due Diligence, Information Technology & Information Systems, Maintain Compliance, Offshoring, Performance Analysis, Performance Tuning/Optimization, Process Analysis, Regulatory Compliance, Root Cause Analysis, Security Auditing, Source Code/Configuration Management (SCM), Team Player, Technical Writing

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation.

With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Company Size: 10,000 employees or more