Systems Engineer

Red Cup IT, Inc.

United States

2 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.wayup.com

Tech stack

Microsoft Windows Active Directory Systems Engineering Microsoft Azure Cloud Computing Dynamic Host Configuration Protocol Desktop Computing Domain Name System (DNS) VMware ESX Servers Hyper-V Networking Hardware Virtual Private Networks (VPN)

+22 more

Microsoft Software Windows Servers Networking Basics Routing Windows PowerShell Remote Access Technology Azure Active Directory Cloud Services Microsoft SharePoint Virtual Local Area Networks Virtualization Technology VMware VSphere Wi-Fi Technology Scripting System Availability Firewalls (Computer Science) Microsoft InTune Cloud Migration Veeam Network Server Cisco Vmware

Job description

We are looking for an MSP Systems Engineer who is responsible for maintaining, supporting, and improving client IT environments across on-premises and cloud infrastructure, ensuring high availability, security, and performance for multiple customers in a fast-paced managed services setting., + Monitor, maintain, and administer client servers, workstations, and network devices (Windows Server, desktops, switches, firewalls, Wi-Fi).

Respond to and resolve Level 2/3 support tickets and escalations.
Plan, design, and implement infrastructure projects such as server builds, virtualization, cloud migrations, and security improvements.
Manage Microsoft 365 and related cloud services (Exchange Online, Teams, SharePoint, Intune), including migrations and ongoing administration.
Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions.
Maintain backup and disaster recovery solutions, regularly verify backups, and participate in restoration testing.
Ensure systems are patched, secure, and compliant with best practices and client policies.
Document configurations, procedures, and project work; contribute to internal knowledge base.
Collaborate with project managers, vendors, and internal teams; provide guidance to junior engineers as needed.

Requirements

Several years of experience in systems engineering or administration, ideally in an MSP or multi-client environment.
Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365.
Experience with virtualization platforms (VMware vSphere/ESXi, Hyper-V).
Solid understanding of networking fundamentals: VLANs, VPNs, routing, switches, and firewalls.
Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask).
Strong troubleshooting, documentation, and customer service skills, with the ability to manage multiple client environments at once. Preferred Qualifications:
Scripting/automation experience (PowerShell).
Exposure to Azure AD, Azure IaaS, and security best practices (MFA, endpoint protection).
Relevant certifications (e.g., Microsoft, VMware, Cisco, security).