Team Lead, Technical Solutions

The Technical Solutions team is responsible for qualifying, integrating and maintaining accounts for the largest marketers in the world. The solutions engineers are experts in the inner workings of Criteo’s best-in-class technology - they have the ability to easily guide a technical integration and employ superlative communication and project management skills to launch and extend partnerships. They interact with all members of the operations team which includes Creative Services and Business Intelligence, partnering with Sales, Account Strategy, Business Development, Product and Research & Development. They are, for the most part, former software engineers that made the switch to a dynamic role that allows them to leverage their existing technical skills as well as to hone their client-facing skills. They make decisions that affect the trajectory of the company and create business connections in the advertising community all while working for one of the hottest companies in the ad-tech industry! The Team Lead of Technical Solutions is a role that requires a versatile skillet. The role allows the candidate to gain experience helping guide a team of engineers as well as work with some of the largest advertisers in the region forging important business connections. A Team Lead of Technical Solutions works in partnership with local and commercial operations management teams as well as the regional Technical Solutions team to deliver quality solutions, quick order-to-cash flow, and customer satisfaction. The ideal candidate will have finely tuned communication skills, a penchant for never saying “no” and searching for creative solutions, an excellent business instinct, burgeoning leadership skills, and the ability to work outside their comfort zone to push the business forward. What will you be doing?

• Manage and coordinate top-revenue client integrations and support the optimization of their online marketing program by leading the technical implementations of features to help ensure long-term success of the campaign.
• Build relationships with the Product and R&D teams to ultimately help push the boundaries of the Criteo offering.
• Lead custom projects in the form of proof-of-concepts in order to build business cases and make product and/or feature requests.
• Maintain an understanding of Criteo’s product line and roadmap from a commercial and technical perspective and act as technical expert for the local management team.
• Work in close relationship with Sales, Account Strategy, and others to devise and implement successful revenue growth strategies. Attend Quarterly Business Reviews with top clients as necessary.
• Display excellent communication skills to help the Sales team evangelize products and win new business.
• Train, ramp up, and mentor more junior members of the team.
• Help attract and hire best-in-class talent by assisting in the hiring process.
• Funnel requests from clients and commercial teams to effectively balance the workload of the team., Criteo, the global leader in scalable personalized retargeting solutions, is growing their U.S. Operation and looking for aggressive and motivated professionals with varying levels of experience to be an integral part of our continued success.

• 3-6 years’ experience in solution, integration, sales engineering or customer support.
• At least one year of experience in the digital ad technology industry.
• Working knowledge of JavaScript, HTML, CSS, XML, and SQL; and experience in software development.
• Excellent written and verbal skills, particularly in conveying technical concepts in a way that is easy for clients and non-technical partners to understand.
• Hard working, team-oriented, bright, creative, cooperative, and exceptional problem solving skills.
• Early adopter to technology, passion and interest in global e-commerce markets.
• Highly organized and able to set expectations.
• BA/BS degree in Computer Science.
• Ability to travel internationally.

We are innovative, passionate, fearless, creative, driven, and adaptable. Our core values are at the heart of who we are. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.

• 100% premium coverage of Healthcare Plan. When apples aren’t enough
• Competitive compensation. Be fancy
• Career advancement with global mobility opportunities. A little bit of “Je ne sais quoi”
• Vacation policy. Because your mom misses you
• Happy hour, snacks, arcade/game rooms. Eat. Drink. Be merry
• Travel & reimbursement options. Until jetpacks are a thing

Criteo (CRTO), the leader in commerce marketing, is building the highest performing and open commerce marketing ecosystem to drive profits and sales for retailers and brands. 2,700 Criteo team members partner with 16,000 customers and thousands of publishers across the globe to deliver performance at scale by connecting shoppers to the things they need and love. Designed for commerce, Criteo Commerce Marketing Ecosystem sees over 50 billion in annual commerce sales data. For more information, please visit www.criteo.com.