Senior Software Engineer

Our client is seeking a Senior Software Engineer responsible for developing, maintaining, and scaling the company’s software products. This role will contribute to building new features and products while ensuring the reliability, performance, and integrity of existing systems.

The ideal candidate is passionate about building high-quality, dependable software and enjoys solving complex engineering challenges at scale. This person will collaborate closely with product, engineering, and cross-functional teams to design solutions that meet customer needs and support business goals.

Core Responsibilities

Software Design, Architecture, and Maintenance (60%)

• Design scalable systems and architectures spanning multiple services and teams
• Develop features as part of a remote engineering team while building resiliency into solutions from the beginning
• Define technical specifications and requirements for new systems, products, and features in partnership with product and stakeholders
• Lead multi-sprint projects from ambiguous requirements through successful delivery
• Write clean, well-tested, maintainable code with strong ownership and accountability
• Ensure feature quality, reliability, and completeness while balancing speed and long-term sustainability
• Review code, technical designs, specifications, and architectural decisions
• Manage technical debt and improve system maintainability
• Follow established engineering patterns and best practices
• Understand customer workflows and how technology supports their goals
• Troubleshoot software issues and perform ongoing upgrades to vendor integrations and infrastructure

Reliability, Operations, and Resiliency (40%)

• Build software with strong observability and monitoring capabilities
• Respond to alerts, support production systems, and create documentation/runbooks
• Identify potential failure points and improve overall system reliability
• Scale infrastructure to support high-volume events and periods of increased demand
• Participate in an on-call rotation for incident response and troubleshooting
• Lead incident follow-ups and implement improvements based on learnings
• Support technical requests from customers and internal teams, translating complex issues into clear solutions

• 8+ years of professional software engineering experience
• Experience designing and operating distributed systems at scale
• Proven ability to handle large or unexpected traffic spikes
• Experience leading multi-sprint projects from unclear requirements to successful delivery
• Strong understanding of resiliency patterns including rate limiting, retries, queuing, backpressure, and graceful degradation
• Experience integrating with third-party services and managing external system failures (telephony/carrier experience is a plus)
• Experience leading incident response and implementing preventative improvements
• Excellent written and verbal communication skills with both technical and non-technical audiences

Benefits & Perks

• 401(k) matching up to 6% after a provisional period
• Ten paid company holidays, two floating holidays, and a week-and-a-half-long holiday break at the end of the year
• Generous paid vacation (up to 24 days annually accrued monthly)
• Paid sick leave, paid short-term medical leave, caregiver leave, bereavement leave, and additional personal leave options
• 16 weeks of paid parental leave plus an additional 4 weeks of fully paid part-time flex time for all new parents, including adoptive parents
• Fully paid premium medical insurance with a $0 deductible, plus dental and vision coverage for employees and dependents
• Fully remote work environment with flexible working conditions
• Home office stipend and company-provided computer equipment
• Annual opportunity to donate free communication credits to a nonprofit of your choice
• Annual professional development stipend of $2,000 to support continued growth and learning
• This role may be eligible for a discretionary bonus as determined by the company in its sole discretion.

Our client is a fully remote, mission-driven political technology company founded in 2020 by experienced organizers and technology leaders from major national political campaigns and advocacy organizations.

The company builds innovative technology solutions that help campaigns, nonprofits, and progressive organizations effectively engage supporters, mobilize communities, and drive meaningful change. Their product suite includes advanced texting and calling platforms, as well as fully managed communication services that help organizations build campaigns, reach audiences, collect data, and maintain compliance.