Sr. Business Intelligence Platform Engineer

As a BI Platform Engineer, you will be responsible for the administration, optimization, and support of enterprise business intelligence platforms including Power BI and Tableau. You will work closely with multiple analyst and Technology Infrastructure teams to ensure high availability, performance, and scalability of BI environments. Your expertise in Data & Analytics platform engineering, automation, cloud technologies, and user enablement will help drive data democratization and empower business users with reliable, secure, and performant analytics tools.

In addition, you will leverage Artificial Intelligence (AI) capabilities to enhance platform operations, automate routine tasks, and improve user experience. Your ability to integrate intelligent automation and predictive analytics into BI workflows will help drive innovation and efficiency across the organization.

What you will do - Essential Responsibilities

• Administer, monitor, and optimize Power BI and Tableau platforms across cloud and on-prem environments.
• Implement and manage user access, security roles, and governance policies to ensure data protection and compliance.
• Manage PowerBI Fabric capacities, gateway, workspaces and licensing
• Collaborate with cross-functional teams to support dashboard development, data source integration, and performance tuning.
• Automate platform maintenance tasks including upgrades, patching, backups, access provisioning and license management.
• Develop and maintain CI/CD pipelines for BI content deployment and version control.
• Integrate AI tools to automate platform monitoring, anomaly detection, and performance optimization.
• Provide technical support and troubleshooting for BI platform issues and user inquiries.
• Drive adoption of BI tools through training, documentation, and enablement initiatives.
• Monitor platform usage and performance metrics to identify opportunities for optimization and cost savings.
• Stay current with BI platform updates, features, and industry best practices.
• Partner with data governance and security teams to ensure compliance with enterprise standards.
• Participate in major incident response and root cause analysis for BI-related outages or performance issues.
• Mentor junior team members and promote best practices in BI platform administration and engineering.

Purpose of the role

The BI Admin/Platform Engineer plays a critical role in ensuring the reliability, scalability, and usability of enterprise BI platforms, enabling data-driven decision-making across the organization. By integrating AI capabilities, this role also contributes to smarter, more efficient platform operations and user experiences.

Do you have experience in Technical documentation?, Do you have a Master’s degree?, * 5+ years of experience administering Power BI.

• Experience with Azure services including Azure SQL, Azure Data Factory, and Azure Active Directory.
• Strong understanding of BI architecture, data modeling, and dashboard performance optimization.
• Proficiency in scripting languages such as PowerShell, Python, or Bash for automation.
• Experience with CI/CD tools such as Azure DevOps or GitHub Actions.
• Familiarity with enterprise data lake/warehouse environments (EDL/EDW).
• Strong troubleshooting skills and experience with platform monitoring tools.
• Strong documentation, communication, and presentation skills.
• Experience working in Agile/Scrum environments
• Experience in cloud cost-savings plans, reviews, and reserved instances.
• Ability to positively influence team norms, culture, and technical vision
• Excellent communication skills with the ability to adapt to the audience
• Experience in a fast-paced, highly collaborative agile team within a Product-oriented organization.
• Effective problem-solving, analytical thinking, and a cloud-native and DevOps mindset.

Preferred Qualifications

• Experience in PowerBI Fabric and migration from PBIRS to Fabric
• Bachelor’s/Master’s degree in Computer Science, Information Systems, or related field
• Power BI and Tableau certifications
• Snowflake SnowPro, Azure, Databricks certifications
• Experience with cloud services such as Snowflake, Databricks, Azure Data Factory, Event Hub, Functions, Batch, Key Vault, and Log Analytics
• Strong experience with popular database programming languages such as SQL, PL/SQL, Stored Procedures
• Experience with Snowflake, Databricks, and other modern data platforms.
• Knowledge of REST APIs and scripting for platform automation.
• Familiarity with data governance, metadata management, and self-service BI enablement.

Work Location and Arrangement: This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement.

• Associates based in Richmond work onsite 4 days per week.

• Associates based in Plano work onsite 2 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will be considered for this specific role.

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.