PV Systems Temp Support

Spectraforce
Saint Joseph, MO, United States
2 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Databases Standard Sql SQL Databases System Testing Computerised Systems GXP

Job description

  • Responsibilities during RFP project
  • Responsible for running routine reports and queries from the GPV database tables using SQL when needed
  • Support computerized system validation testing, * Responsible for running routine reports and queries from the GPV database tables using SQL when needed
  • Support computerized system validation testing
  • Responsible for PV systems Product Dictionary entries and routine maintenance in databases

  • Product Dictionary updates and new entries
  • Product Family maintenance
  • Product Line updates

  • Responsible for triage tickets for system support

  • 1st line of support for PV System tickets

  • Support new user set up in PV Systems

  • PV Systems set up
  • Curricula assignments
  • Mailbox maintenance
  • Supporting initial login for new users

  • Support Training coordination for PV User community

  • New User trainings

  • Support communication to PV System User community

  • Front line to User community for system support

  • Support PV system monitoring and liaise with IT / Vendor to resolve system issues

  • Case Type Changes?
  • Product Family verifications?

  • Supports review of PV Documentation
  • Support PV Documentation organization and archiving
  • Supports dashboard maintenance and monitoring
  • All other duties assigned by Leadership

Requirements

  • Experience with GxP computerized systems
  • Experience with SQL
  • Well organized; ability to prioritize assigned tasks
  • Experience working within a team environment
  • Experience with customer service
  • IT or Business Degree (Associate or Bachelors)
  • Preferred: Experience with global systems and users

Apply for this position

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