Data Center Technician's

Unisys
Madison, NC, United States
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours

Tech stack

Antivirus Softwares Information Systems Data Centers Desktop Computing Disaster Recovery Email Filtering Firmware Monitoring of Systems Network Configuration and Change Management Network Architecture Network Service Network Administration
+7 more
Backup and Restore Computer Network Operations Information Technology Network Support Database Backup Network Server User Accounts

Job description

  • The Data Center Technician’s responsibilities include maintaining the data center’s IT system, troubleshooting issues, performing server installations, and ensuring uninterrupted access to network services.

The ideal candidate for this role should possess a strong understanding of network infrastructure and data center operations.

Familiarity with server installations and network updates is also required.

  • Installing and configuring data center infrastructure including servers, racks, switches and other hardware
  • Regularly monitoring system performance and troubleshooting issues
  • Performing regular maintenance and updates to systems, software, and hardware
  • Ensuring the data center’s HVAC (Heating, Ventilation, and Air Conditioning) systems are operating efficiently
  • Carrying out routine network maintenance tasks, such as managing user accounts, permissions, email, anti-virus, anti-spam
  • Ensuring the data center’s power supply is consistent and reliable
  • Ensuring data backups are completed and stored correctly
  • Assisting with disaster recovery operations in the event of power failures, fires, or other disasters
  • Documenting procedures, systems and network configuration
  • Complying with and maintaining security standards within the data center
  • Communicating regularly with other IT staff and management to report on status of the data center

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.

  • Triage issues with direction from Dell Support
  • Execute plan of action from Dell Domain Engineer/L3
  • Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
  • Reseating parts, swap or replace parts
  • Server Testing and validation (running diagnostics, capturing and uploading logs)
  • Upgrading Firmware as needed
  • Parts locker management, manage inbound and outbound parts
  • Spare parts management, separate from parts locker (during CW server deployments)

Requirements

  • High School Diploma or GED required
  • May require technical certification or Associate Degree
  • Generally, 2-4+ years’ experience in area of responsibility
  • MUST BE WILLING TO BE ONSITE 5 DAYS A WEEK IN LOCATION, Antivirus, Computer Firmware, Database Backup, Dell Computers, Disaster Recovery, Documentation, Genetics, HVAC, Hardware Installation, High School Diploma, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Network Administration/Management, Network Configuration Management, Network Operations Center, People Management, Performance Analysis, Preventative Maintenance, Problem Solving Skills, Security Compliance, Spam Filtering, Status Reports, Systems Administration/Management, Systems Maintenance, User Account Administration, Validation Testing

Benefits & conditions

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

About the company

Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients.

We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology.

Company Size: 10,000 employees or more

Apply for this position

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