SAP Lead Product Manager

LocationBristol, Edinburgh, Leeds, Newcastle-upon-Tyne, WorthingAbout the jobSummaryAt HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing digital services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations. We are undergoing a major transformation programme, which includes a major investment in digitisation. This means customers can do more for themselves online, in real time, on computers, tablets and smartphones therefore we are building a team of outstanding people who will create and run these new and improved technology services. HMRC runs one of the biggest digital operations in Government, our digital services are at the heart of the tax and benefits services for 45 million individuals and 5 million business customers. This is an exciting time to join an organisation that probably doesn’t work how you’d imagine a government organisation would. Our blog tells you a bit more about what we do and how we do it. descriptionAn expert in the design and implementation of SAP-based Financial and Management Accounting systems and services. You will be a primary point of contact for our Chief Finance Office, supporting Corporate Treasury, Corporate Finance - Accounting Operations, Internal Audit, Government Banking and where required lead on wider Finance initiatives. RoleYour role will be to provide leadership and direction to product teams across a programme or portfolio of work. As Lead Product Manager, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. Working in partnership with Chief Financial Officer (CFO) stakeholders and leadership team to build a business and technology strategy for the Finance business. You will focus on End-to-end business service delivery and operations for Finance; understanding holistic business requirements, handling all associated build and run activity, collaborating with other IT functions, and aligning with end-to-end IT service management. Ensure that security, compliance and other governance requirements are built into the core of any new/changed services and conform with over-arching security, risk and governance frameworks and standards. Be instrumental in the future roadmap, working with suppliers and CDIO colleagues to help transform HMRC Finance/Commercial systems. Working with other government departments or companies who use SAP FICO (or equivalents), learning from collaborative working and sharing best practice. Leadership of multi-disciplinary agile teams, forming the vision for your products and engaging your team and stakeholders in the development of that vision over time. You will use your knowledge of user needs and business goals to frame problems and set priorities for your team. You will devise and iterate your product roadmap and backlog and be a champion for user needs - ensuring user needs are at the heart of your product design and delivery. Provide support to all product managers in the organisation. They have expert product management skills and are required to coach others to increase professionalism. They work with other communities and organisation management to represent community interests. They oversee every member of the community, their role, their assignments, development, pay and performance. They manage hiring, development, moves and exits from the community, covering civil servants and contractors. They line manage senior and lead product mangers.Responsibilities* Create the vision, strategy, roadmap and value proposition for a programme or portfolio of digital services, creating achievable and measurable objectives for a portfolio digital services based on transformation programme goals using a user centred approach.

• Set product priorities, strategic direction and leadership for a programme or portfolio of products in a transformation programme, create and iterate programme-level roadmaps, setting KPI’s and performance measures for success.
• Act as an escalation point for product managers and service teams.
• Lead engagement with Senior Directors, Senior Civil Servants and stakeholders to shape and influence delivery activity and governance.
• Ensure the correct placement and assignment of product managers, line manage, coach and mentor, responsible for increasing capability and ensuring product management standards are met.
• Lead creation of strategic roadmaps, business cases, funding forecasts and delivery plans to define pipeline of future work in CDIO.
• Work with Head of Product around recruitment, retention and upskilling of product managers in HMRC, to define standards and best practice for Product Managers.
• Provide analysis of business requirements, providing SAP SME input to solution designs promoting data and process standards.
• Key contribution in developing SAP Application and digital transformation roadmap, coordinate product development to identify re-use of components and patterns across services.
• Ensure designs are fit for purpose, deliver value for money and meet both business requirements and architecture blueprints.
• Ensure adherence to Government Service Standards
• Be an active member of the wider professional Product Manager community, Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications. Find more about HMRC benefits in ‘Your little extras booklet’ for further informationThings you need to knowSecuritySuccessful candidates must pass a disclosure and barring security check.People working with government assets must complete basic personnel security standard checks.Selection process detailsPlease submit a CV detailing job history and qualifications and a Statement of Suitability (1,250 words max) demonstrating skills and previous experience in the implementation of SAP related technologies work (whether end to end projects or changes to SAP products) , including the scale and specific roles you played in those projects. A sift of your CV and Statement of Suitability will be conducted and MUST demonstrate evidence of the Essential Criteria for you to progress to the next stage. Suitable applicants will be invited to interview, where you will be required to provide evidence as to how you meet the Experience and Essential Criteria. At “Interview” stage we would also like you to deliver a short presentation, details will be sent prior to interview if successful at sift. Sift and interview dates to be confirmed. Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than 48hours before the vacancy closes, we will not be able to reopen your application for you. The inbox to contact is: hmrcrecruitment.grs@ Use subject line to insert appropriate wording eg Please re-open my application - 134120 & vacancy closing date 30th August 2021. Security UpdateIf you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@ stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@ Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. HMRC transformationHM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from. HM Revenue and Customs has made significant progress with its plans to locate in 13 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities. These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon and Stratford. Our Regional Centres in Croydon, Bristol and Belfast are already operational. In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. What’s more, our Welsh language service has people located in Porthmadog, as well as Cardiff. We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites. If you are not a current civil servant, you will not be eligible for financial assistance for your move to the regional centre or a transitional or specialist site. If you are a current HM Revenue and Customs employee and you joined us through an advert that was advertised on or after 11/01/2017, you will not be eligible for financial assistance for your move to a regional centre, a transitional site or a specialist one. This is in line with the terms of your original appointment to HM Revenue and Customs. For more information please contact the vacancy holder. Terms and ConditionsWe really hope you decide to apply for this role. If you’re successful you need to know that in February 2021 members of recognised trade unions (ARC and PCS) voted to approve a pay and contract reform offer. This means that HMRC will adopt new terms and conditions for all colleagues as part of a multi-year pay deal and contract offer, the pay deal period is 01 June 2020 - 31st May 2023 and terms and conditions changes take place from the 01 June 2021 onwards. These terms will apply to colleagues who already work in HMRC and if you join us, it will apply to you too. We’ve put together a summary of the key changes that will be made and you can find this attached to the Job Advert. PayIf you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document “Pay on Transfer from OGD” for further information. New entrants are expected to join on the minimum of the pay band. Further InformationCustomer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process. A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to HMRC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Applicants who wish to work alternative working patterns are welcome to apply. The preferred working pattern may or may not be available, agreement will be subject to business need, and any request to work an alternative working pattern should be made prior to your acceptance of the provisional offer. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section. Reasonable adjustmentWe want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. Please see our Disability Matters: How we can support you during our selection process booklet for more details. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via hmrcrecruitment.grs@ as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Feedback will only be provided if you attend an interview or assessment.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of Commonwealth countries who have the right to work in the UKnationals of the Republic of Irelandnationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)relevant EU, EEA, Swiss or Turkish nationals working in the Civil Servicerelevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Servicecertain family members of the relevant EU, EEA, Swiss or

Essential Criteria:* SME level SAP product and hands on knowledge of either Finance, FICO, PS, FM and S/4 HANA at application layer and SAP SaaS products such as Ariba, Knowledge and expertise in integration including SAP Cloud Platform, SAP PI and SAP solution manager and SAP ILM.

• Responsibility for assurance of large SAP (and other business specific applications) estates serving different parts of large organisations.
• Minimum 2 full SAP life cycle programme implementation experience in the finance, consumer goods, telecoms, public sector or engineering sector (other sectors be considered).
• Evidence of operating in a SAP functional governance capacity as part of product experience to drive process re-use, process simplification and data management effectiveness.
• Validated leadership experience detailing your ability to empower, support and develop staff.
• A broad IT background specifically experience of working in a senior IT role within a large scale multi source development environment with a range of delivery partners.
• Responsibility of playing a key role in setting organisational objectives influencing policy, leading on technical and business change.
• Demonstrable ability to work with business and technology partners to translate business problems into technical designs.
• Excellent collaborative and communication skills including proven ability at a strategic level to influence wide ranging stakeholder community, including senior stakeholders.

• Commercial experience in negotiating supplier contract management based on capability. Desirable Criteria:* Analysing complex multi-dimensional requirements, mapping to technical design/architecture. Ability to think at abstract, strategic levels relating this to the practical needs of software engineers.

• Experience of Application programming, security, operations, networking and design.Benefits* Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity