Technical Support Advisor

Eugenia Talent
Málaga, Spain
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
€28,800.0
Working hours
Regular working hours
Languages
English, Spanish, Norwegian
Job source

Tech stack

Microsoft Windows Linux Storage Area Network (SAN) Virtualization Technology

Requirements

Type of Position: Full-time position Key Languages: Fluent in Norwegian and English Sector: Customer Service About Our Client Join a global leader in technology and services, driving innovation for top brands. As a Technical Support Advisor in Malaga, you will play a key role in providing technical assistance and ensuring customer satisfaction. The Offer - Serve as the first point of contact for customers with technical support issues. - Troubleshoot and resolve customer problems related to installation, configuration, and usage of assigned products. - Analyze and diagnose issues, recommend solutions, and document cases accurately. - Provide known fixes and workarounds when available. Escalate unresolved technical problems to the appropriate teams. Benefits - Competitive salary: 21,600 gross/year + up to 2,400 gross/year in bonus - F ull-time Spanish contract (Monday to Friday, 8 AM - 5 PM). - Paid training on company products and technologies. - Relocation support. - Modern office in Benalmádena, near the beach. Your Qualifications - Bilingual or proficient in Norwegian with fluent English. - 1-2 years of experience in technical support roles. - Strong troubleshooting and problem-solving skills. - Proficiency in Windows/Linux OS. - Networking troubleshooting knowledge. - Excellent communication skills and ability to work under pressure. - Basic knowledge of virtualization (a plus). - Experience in storage networking (preferred but not required). The Process - Submit your application with an updated CV. - Interview with our Recruitment Specialist. - Complete the selection process. - Receive your job offer. - Start your new career in Malaga Ready to take the next step? Apply today

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