Lead Solutions Engineer
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Role details
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Job description
We are seeking a highly experienced Solution Engineer to provide support of Palladium Cloud environment. In this role, you will be the primary interface for customers and account team to resolve critical issues. You will develop automation/AI tools that will evolve and improve network services and scalability.
What You Can Expect
- Provide primary support to customers and account teams to resolve critical issues.
- Manage network/compute configurations.
- Develop resilient compute architectures ensuring optimal user experience and fault tolerance.
- Develop automation/AI tools to enable scalability in compute/network/storage deployment.
- Deliver expert-level troubleshooting for complex cloud environment.
- Capacity planning to meet growing customer demand.
- Design and manage network services such as LDAP/Proxmux/Imaging.
Requirements
- Proven experience supporting and troubleshooting enterprise Linux environments across large-scale customer deployments.
- Expertise in Linux, AWS Cloud, LDAP, SSSD, PAM, Slurm, LSF, HPC, Root Cause Analysis, Customer Support, Infrastructure Management, Performance Tuning, Identity Management, Monitoring & Observability.
- Ability to Collaborate with engineering, product, and customer teams to identify, troubleshoot, and resolve critical production incidents.
- Experience producing work breakdown structures and migration plans that minimize service disruption.
- Strong analytical and diagnostic skills for resolving highly complex network/compute issues.
- Hands-on experience building lab simulations to test architecture designs and troubleshoot compatibility issues.
- Experience in driving cloud infrastructure initiatives, including deployment, migration, and operational best practices.
- Experience with incident management, problem management, and continuous service improvement activities.
- Exceptional verbal, written, presentation, and stakeholder communication skills.
- Ability to document technical solutions, troubleshooting procedures, and best practices for internal and customer use.
- Demonstrated leadership, creativity, and proactive problem-solving mindset.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience) with a minimum of 4 years of experience .
- 3-5+ years of progressive network engineering and architecture experience in enterprise environments.
Benefits & conditions
The annual salary range for California is $114,800 to $213,200. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.
About the company
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Cadence is a pivotal leader in electronic systems design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware, and IP that turn design concepts into reality.Cadence customers are the world’s most innovative companies, delivering extraordinary products from chips to systems, chemicals to drugs, and specification to manufacturing for the most dynamic market applications, including hyperscale computing, 5G communications, automotive, mobile, aerospace, consumer, industrial, and life sciences.We pride ourselves on creating and sustaining a company culture that drives innovation and business success. Cadence is recognized as a Great Place to Work around the world, including as one of the Fortune “100 Best Companies to Work For” for the last 10 years., Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences.
Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world’s toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence.
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