Senior Analyst - Data Governance & Management

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

The Enterprise Data Office (EDO) is part of the Technology organization and sets the enterprise strategy for and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.

The Senior Analyst, Enterprise Data Governance Data Activation role will support the activation of data management (as outlined in the organization’s Enterprise Data Governance Policy) across business units at American Express. This role will also provide support in training, communications, and change management related to data governance across the enterprise.

Responsibilities

• Execution of data activation activities and processes to bring data under governance (e.g., critical data element prioritization, data mapping, identifying data management roles, documenting data, and classifying systems)

• Communicating data management program requirements to federated data management teams.

• Initiating the training of federated data management teams on foundational processes and activities to bring data under governance.

• Communicating requirements to teams who own data governance tools (e.g., Collibra, data quality platform, etc.)

• Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support the data activation activities, We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

• Understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and related metrics to monitor compliance of Data Governance policy and standards.

• Basic experience / knowledge of Data Governance / Data Management tools (e.g., Manta, Collibra)

• Ability to collaborate, influence, and communicate across multiple stakeholders and levels of leadership, speaking at the appropriate level of detail to both business executives and technology teams.

• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.

• High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency

• Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.

• Self-motivated and proactive, ability to manage multiple assignments and projects

concurrently within tight deadlines.

• Bachelor’s degree in finance/accounting, or related field.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues., At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally