Solution Engineer

You will join a small team of customer-focused technical specialists responsible for implementing, integrating, configuring, testing and supporting command-and-control software and C4I solutions.

The role is hands-on and customer-facing, with exposure to software, infrastructure, networking, communications and systems integration.

The successful candidate will work between the Farnborough office, home and customer sites, with approximately 50% of the role involving travel.

Key Responsibilities

Provide remote and on-site technical support to Defence customers.

Support customers during military exercises and operational activities.

Install, configure and support software within customer C4I environments.

Deploy software for testing, training and exercises.

Configure and test integrations between C4I software and external systems.

Support integration with coalition systems, sensors, effectors and communications systems.

Design and implement technical solutions.

Troubleshoot software, infrastructure and integration issues.

Provide Level 1 and Level 2 technical support.

Support technical training for customers and end users.

Work closely with customers and internal technical teams.

Coordinate technical activities and requirements.

Support projects to ensure delivery within agreed scope and timescales.

Contribute to continuous improvement of technical solutions., The position involves regular travel to customer sites across the UK, with occasional international travel, including visits to company headquarters in Denmark.

The ideal candidate will have at least two years’ experience delivering software or technical solutions within customer environments.

Experience in some of the following areas would be advantageous:

Windows and Linux environments.

Android-based operating systems.

Active Directory.

Database management systems.

XMPP and chat technologies.

Java, C#, JavaScript or similar technologies.

Cloud and on-premises software deployment.

Docker, Kubernetes and/or Rancher.

Network management.

Software fault-finding and debugging.

IT infrastructure and systems administration.

ITIL.

Defence Experience

Previous experience working within Defence or military environments would be highly advantageous.

Experience with C4I, C2 systems, military command information systems, tactical communications, radio networks or military exercises would be particularly relevant.

Experience working directly with Defence customers or within security-cleared environments would also be beneficial.

Candidate Requirements

Strong technical and problem-solving skills.

Customer-facing experience.

Experience delivering software or technical solutions.

A degree in Computer Science, Mathematics, Engineering or a related discipline is desirable.

Ability to work independently and as part of a technical team.

Willingness to travel approximately 50% of the time.

Right to live and work in the UK.

Ability to obtain UK SC security clearance.

Competitive permanent salary.

25 days’ holiday plus bank holidays.

37.5-hour working week.

Time off in lieu.

Private healthcare.

Stakeholder pension scheme.

Corporate discounts.

Hybrid working.

Technical and professional development opportunities.

International Defence programme exposure.

Apply

If you are a Solution Engineer, Systems Engineer, Integration Engineer, Software Engineer, Technical Consultant or IT Infrastructure Engineer looking for a challenging Defence opportunity, Adepto Technical Recruitment would like to hear from you.

Adepto Technical Recruitment is working with a leading international technology organisation to recruit a Solution Engineer to join its Defence Services team in Farnborough.