Sr. Bilingual Copilot Digital Cloud Solution Engineer

We are seeking a Copilot Digital Cloud Solution Architect (DCSA) specializing in AI solutions. This customer-facing role serves as a strategic trusted advisor and technical subject matter expert, focused on accelerating AI adoption and change management. The DCSA will help customers identify, prioritize, and realize AI and agentic use cases through consultative engagement, technical leadership, and cross-functional orchestration to create business value., * Drive customer adoption of Microsoft 365 Copilot, Cowork, and Agent, measured through Premium Regular Usage (PRU).

• Serve as the technical advisor for Microsoft 365 Copilot and Copilot Studio, helping customers and partners design, deploy, and operationalize AI solutions.
• Lead technical unblocking engagements across identity, security, compliance, governance, data access, and platform readiness.
• Advise customers on foundational AI readiness, including data security, oversharing controls, compliance, and responsible AI practices.
• Orchestrate partner-led execution and leverage delivery resources to accelerate deployment, activation, and consumption at scale.
• Engage business and technical decision makers to connect Copilot usage to measurable business outcomes and align stakeholders on adoption strategies.
• Act as the voice of the customer and partner ecosystem by sharing insights, adoption patterns, and success stories to influence product improvements.
• Analyze usage and adoption signals to uncover upsell and expansion opportunities in partnership with account teams.

• Must be fluent in both English and Spanish (written and verbal).
• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or a related field AND 7-9 years of experience in cloud/infrastructure technologies, IT consulting, systems administration, or a related area; OR equivalent experience.
• 5+ years of experience in an enterprise customer-facing role with stakeholder management and communication skills.
• 5+ years of experience delivering customer technical projects.
• 5+ years of experience with Microsoft 365 and Cloud platforms.
• Hands-on experience deploying and driving adoption of Microsoft 365 Copilot, including the Copilot Control System, adoption and change management, and Copilot Analytics.
• Technical expertise with Microsoft security and compliance, including Microsoft Entra, Microsoft Purview (sensitivity labels, DLP, DSPM for AI), and SharePoint Advanced Management.
• Experience building and governing AI agents with Microsoft Copilot Studio.
• Technical certification in a minimum of two of the following: MS-102, SC-401, AB-900, AB-100, or AB-730.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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