DCO Tech 3, Data Center Operations

Experteer Overview In this role you help keep AWS data centers running by maintaining and repairing hardware, installing equipment, and addressing incidents that impact service availability. You will work in a 24/7, travel-enabled environment with cross-functional teams to deliver reliable, scalable infrastructure. You’ll contribute to documentation, process improvements, and onboarding new members, while engaging with internal and external stakeholders. This is a hands-on role that impacts the uptime and reliability customers rely on for cloud services. Compensation / Benefits * Perform server rack installations and hardware break-fix on components * Troubleshoot network issues and respond to operational incidents * Act as primary contact for engineers, vendors, contractors, and other stakeholders * Participate in on-call duties, maintenance windows, and change management * Contribute to documentation and process improvement initiatives * Assist in training and onboarding new team members Tasks * 2+ years of computer hardware troubleshooting and repair experience * 1+ years of computer networking experience * High school or equivalent diploma Key requirements * starting pay based on experience and location * relocation lump sum stipend * EAP * Mental Health Support * Medical Advice Line * 401(k) matching

members Tasks * 2+ years of computer hardware troubleshooting and repair experience * 1+ years of computer networking experience * High school or equivalent diploma Key requirements * starting pay based on experience and location * relocation lump sum stipend * EAP * Mental Health Support * Medical Advice Line * 401(k) matching