Epic Application Support Engineer (Ambulatory & Bones)

• Troubleshoot, configure, and maintain Epic Ambulatory and Epic Bones applications.
• Resolve technical incidents and system issues to maintain high application availability.
• Collaborate with cross-functional technical teams to support workflow optimizations and system updates.
• Document technical solutions, system changes, and operational workflows.

Proven hands-on experience supporting Epic Ambulatory and Epic Bones modules.

Background in application support, configuration, and IT systems troubleshooting.

Excellent problem-solving, communication, and technical documentation skills.

skills:

Tier 3,EHR system,Document system,Epic Ambulatory,Epic Bones,healthcare IT,system optimization,detail-oriented,troubleshoot,proactive,business needs,client-facing communication,critical healthcare,incident management,ITIL processes,maintenance,operational maintenance,Managed Services,gather requirements,standard operating procedures,Application Support,technical support,Technical Troubleshooting,system workflows,workflows

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.