Site Reliability Engineer

An exciting new opportunity has opened for a Site Reliability Engineer within the Autodesk Customer success Technical Advisory team. The successful candidate will wear multiple hats: first responder, performance analyst, system architect, capacity planner, and monitoring expert. Good technical and communication skills are required for you to be successful in this role. A passion for learning new technologies and a desire to solve problems you come across are the keys to being successful in this role.

Roles and Responsibilities

• Architect and implement hosting solutions for highly dynamic SaaS web applications, ensuring reliability and performance at scale
• Design, implement, and maintain Infrastructure-as-Code solutions to support scalable, reliable, and secure global environments
• Ensure efficient and well-documented standards, processes, and best practices
• Implement security and compliance with best practices across infrastructure and applications, including hardening, enforcing least privileges
• Use modern administration tools like Docker, Terraform, AWS CloudFormation/CDK to manage and deploy containers and virtual machines
• Collaborate with development, testing, and documentation teams during the product development cycle to ensure quality control
• Automate processes and integrate new technologies as needed
• Define and monitor Service Level Objectives (SLOs), Service Level Indicators (SLIs), and manage error budgets to ensure reliability goals are met
• Work with stakeholders to align technical strategy with business requirements
• Participate in on-call support and incident management, ensuring timely resolution and clear communication
• Conduct post-incident blameless postmortems to identify root causes and drive continuous improvement
• Self-starter mindset with a strong drive to learn and own initiatives to promote a culture of continuous improvement, and excellence
• Design and maintain monitoring, logging, and observability frameworks to ensure full visibility into system health
• Use observability platforms such as CloudWatch, Dynatrace, Splunk, New Relic, or Grafana to identify performance bottlenecks and optimize system performance

• 5+ years DevOps/SRE experience with cloud-based applications
• Advanced hands-on experience Linux administration skills, including monitoring, troubleshooting, reliability and security
• Experience with incident management platforms (PagerDuty, Opsgenie, ServiceNow)
• Familiarity with AI-assisted operations (AIOps) for intelligent alerting, anomaly detection, and incident triage
• Experience managing large-scale cloud infrastructure (AWS preferred)
• Strong scripting abilities (eg. Bash, Python, Perl, etc)
• Expert-level knowledge of AWS services (EC2, ECS, EKS, Lambda, ELB, S3, IAM, VPC, Dynamo DB, RDS, etc)
• Hands-on experience with Docker, Kubernetes and container technologies
• Proficiency with infrastructure-as-code tools (Terraform, CloudFormation)
• Experience with CI/CD tools. (Jenkins, Artifactory, GIT, etc)
• Skilled in log analysis and monitoring tools (CloudWatch, Splunk, Dynatrace, New Relic, Grafana)
• Experience with relational/vector databases (MySQL, PostgreSQL, MSSQL), RAG and GraphQL, SQL
• Excellent problem-solving skills and ability to work independently
• Excellent written and verbal communication skills
• Bachelor’s degree in computer science or related field

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

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