AOC Network Administrator II

Trace Systems is seeking a dynamic AOC Network Administrator II to join our team in support of the AFCENT Combined Air Operations Center (CAOC) contract at Shaw AFB, SC. This role offers the opportunity to design, oversee and guide efforts to install, operate, maintain, administer and manage Enterprise and AOC Weapons System network infrastructure and systems to ensure services are operational and available with minimal interruption. This includes the switches, routers, encryption devices, cabling and other equipment providing data connectivity. If you’re ready to make a significant impact and thrive in a mission-critical environment, this opportunity is for you!, * Communications Security (COMSEC) Support. The contractor shall provide cryptographic equipment/COMSEC support, as required, as an alternate COMSEC custodian. Contractor responsibilities include, but are not limited to, installing, configuring, operating and maintaining encryption devices; performing hardware, software or firmware upgrades; and loading, rekeying and remotely managing encryption devices; and handling, managing and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations.

• Provide Tier 2 technical support (diagnosis, analysis and troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff);
• Add and remove client devices (e.g., PCs, Thin Clients, VoIPs, VoSIPs, VTCs, DVTCs, peripherals, etc.) from networks;
• Operate and maintain call manager (Cisco Unified Communications Manager); implement add, moves and changes; and manage DHCP reservations;
• Update and patch network equipment, firmware and software to ensure configuration and cybersecurity compliance;
• Operate and maintain access control systems; and manage and configure MAC address authentication;
• Administer network administrative accounts and access;
• Operate and maintain network monitoring and analysis tools; and detect, analyze and resolve network infrastructure and systems problems;
• Assist with the tracking and management of COTS licenses, warranties, service level agreements renewals for network equipment and software;
• Support interior existing and new network cabling/wiring infrastructure (fiber and copper) to include installing, testing, troubleshooting, repairing and replacing cabling/wiring; and ensure cabling/wiring and patch panels are properly installed and labeled IAW TIA/EIA and local standards;
• Assist with circuit actions to include preparing and coordinating requests for service; engineering, installing, testing and accepting or removing circuits per Telecommunications Service Orders; and preparing and maintaining circuit documentation and historical records;
• Set-up, tear-down, configure, troubleshoot and maintain deployable communications suites (e.g., ECKs);
• Update and maintain AOC network configuration and connectivity drawings, diagrams and engineering and installation documentation, and publish semi-annually;
• Manage, guide and train other Network Administrators and support personnel to ensure effective delivery and operation of the enterprise Network capabilities;
• Monitor and control network performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability; and report any vulnerabilities or deficiencies to 609 ACOMS and 609 EACOMS government technical representatives;
• Evaluate current infrastructure, research current technologies/solutions; and provide hardware/software upgrade and replacement recommendations for end-of-life/end-of support COTS products to 609 ACOMS and 609 EACOMS government technical representatives;
• Other Duties as Required.

• Active, in-scope US Government issued Top Secret clearance with SCI eligibility.
• Due to the nature of the work and contract requirements, ship is required.
• Regulation Requirement:Due to Qatar’s immigration and labor regulations, Qatar work visas cannot be issued to individuals aged 60 or over, and are not subject to a waiver. Additionally, foreign nationals aged 60 or older are unable to renew their Qatari visa or change sponsors.
• DoDM 8140 IAT Level 2 (Security+) or higher.
• Cisco Certified Network Professional (CCNP) or equivalent certification., * Bachelor’s degree in Computer Science or Networking; or 4+ years Switching and Routing Network experience.

Trace Systems Inc. was founded to support and defend our nation’s security interests at home and abroad– whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.