Mandarin speaking IT Junior Engineer - Banking

• Conduct IT infrastructure management, production operation management, IT asset management, business continuity management, disaster recovery, network management, vendor and third-party management, IT project management related tasks, and perform as Tier 2 IT Support.
• Incorporate with the IT Infrastructure Manager to ensure the smooth running of IT services in the Bank. Ensure that all network maintenance is conducted in accordance with our parent bank’s instructions and local regulator;
• Perform maintenance and conduct changes for IT infrastructure and systems, make sure the performance and capacity of IT infrastructure can meet the requirement of business development and system stability.
• Compile operations and management procedures, conduct regular reviews and in turn make necessary changes so as to ensure thorough implementation of the IT policies;
• Incorporate with the IT Infrastructure Manager to ensure the smooth running of IT services in the Bank. Ensure that all network maintenance is conducted in accordance with our parent bank’s instructions and local regulator;
• Incorporate with the IT Infrastructure Manager to ensure that the Bank’s IT Disaster Recovery policy is comprehensive and that the policy and procedures are maintained up-to-date;
• Incorporate with the IT Infrastructure Manager to ensure that core network security reviews are undertaken as appropriate and ensure that all of the Bank’s core network and desktops have an appropriate level of security;
• Incorporate with the IT Infrastructure Manager to maintain as well as support services for the operation of IT systems and applications.
• Draft IT manuals, procedures, guidelines of production management include IT infrastructure and IT systems (hardware and software).
• Follow the plans for IT infrastructure and systems on the basis of understanding, analysis and forecasting of demands of the various departments, make sure the performance and capacity of IT infrastructure can meet the requirement of business development and system stability.
• Conduct IT server room management, physical server and virtual machine platform, power supply management such as power generator and UPS, capacity and performance management. Conduct IT asset management such as servers, network devices, storage server, PC and laptop, video conference, landline, hardware and software inventory, configuration management. Produce relevant report.
• Implement IT infrastructure and systems include servers, storage, network device, backup system, AD, WSUS, UPS, power plant, phone, printer, virtual system maintenance include vCenter, ESXi, vmware, Ctrix etc. Execute the monitoring and solve issues in case happen.
• Incorporate with IT Infrastructure Manager to implement the security program of the computer and telecommunications systems and delegate powers to authorized users.
• Incorporate with IT Infrastructure Manager to formulate computer disaster recovery plans and arrange for relevant tests to ensure that the plan is compliant with the regulator’s requirements.
• Liaise with HO and Data Center in relation to the task of IT Systems. Prepare reports to HO and Data Centre.
• Guide and train bank staff with IT knowledge.

The Skills You’ll Need: Mandarin and English fluent. Solid infrastructure planning and implementation, server room management, virtualization platforms, network and storage administration, system monitoring, assets management, disaster recovery planning, and IT security compliance., * English & Chinese (Mandarin) - fluent both oral and written.

• Microsoft Server and Desktop operating systems (2019 Server/Win10,11)
• Core Microsoft Infrastructure technologies and solutions (Exchange, AD, RDS, DFS)
• Systems Virtualization (VMware, vSphere)
• Backup technologies (Veeam, Backup Exec, System Recovery, Endpoint Protection, LTO)
• Server hardware maintenance and troubleshooting
• Hardware firewalls and router configuration
• Switching (HP, Cisco, Juniper, Huawei)
• System and network monitoring.
• MCSA-Microsoft Windows Server 2008/2012/Office365
• MCSE- Microsoft Certified Solution Expert
• MCITP-Microsoft Certified IT Professional
• VMware Certified Professional
• CCNA/CCNP.