IT Support Engineer

Robert Half is currently assisting a client in search of an IT Support Engineer to support day-to-day enterprise IT operations in a fast-paced Microsoft-centric environment.

· 3+ years of experience supporting enterprise IT infrastructure and end users.

· Strong Microsoft 365 administration experience.

· Hands-on experience with Entra ID (Azure AD), Intune, and Windows Autopilot.

· Experience managing user accounts, permissions, and identity/access management.

· Strong troubleshooting skills across endpoint, application, and authentication issues.

· Experience supporting SharePoint Online and Microsoft collaboration platforms.

· Knowledge of endpoint management and device provisioning.

· Excellent communication, organization, and problem-solving skills.

Requirements

Preferred Qualifications

· Experience with Mimecast or similar email security platforms.

· Experience with Zscaler or web security technologies.

· Knowledge of CIS Controls and security best practices.

· Experience with Privileged Identity Management (PIM).

· Experience supporting BitLocker and endpoint encryption.

· Exposure to cybersecurity hardening and security remediation initiatives.

· Familiarity with Cisco network environments.

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