Global Computer Operations Support Analyst

I2X Technologies
Colorado Springs, CO, United States
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
0 years minimum
Working hours
Regular working hours

Tech stack

Microsoft Windows Confluence JIRA Bash Shell Unix Cyber Security Linux Monitoring of Systems Network Connections Network Administration Data Streaming Scripting
+1 more
User Accounts

Job description

  • Perform daily system monitoring, operations and maintenance of systems in a 24x7 operations and test environment enabling Space Domain Awareness and Space Defense.
  • Provide first level technical support to the customer and perform initial troubleshooting of all local hardware, software and networks.
  • Document and report all events/issues to leadership.
  • Receive tasking and direction from the leadership for all operations, test & real world events.
  • The candidate will also assist in maintenance of user accounts as directed by the local ISSO.
  • Operates and sustains the mission systems and/or training systems environment for operational and training missions.
  • Performs other duties and assignments as required.

Requirements

  • Entry-level to experienced, but still a learner typically with an advanced degree and 0-1+ year experience or bachelors degree and 0-3+ years experience or equivalent
  • Must possess a DoD 8140 certification at IAT Level II or higher (Security+ CE, SecurityX, CCNA Security, CySA+ **, GICSP, GSEC, SSCP, CASP+ CE, CISSP).
  • Candidate will be responsible to maintain DoD 8140 certification for the full contract period.
  • Minimum Active DoD Top Secret/SCI Clearance.
  • Sound background and experience with operations and maintenance of large-scale computer and communications systems/networking environments.
  • Experience in system and/or network administration that include the following (UNIX, Linux, and Windows).
  • Experience in troubleshooting hardware and software components.
  • Experienced in data flow usage and ability to troubleshoot with internal and external agencies to establish network connectivity.

Desired:

  • Experience and knowledge of Missile Defense Systems
  • Linux Certification (Linux Essentials, Linux+, LPIC-1, RHCSA)
  • Experience using Confluence and Jira
  • Basic scripting (Bash)
  • Active Directory experience

Essential Requirements:

US Citizenship is required.

In compliance with Colorado’s Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.

Benefits & conditions

I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.

About the company

I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.

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