Network Security Operations Engineer

Role OverviewWe are looking for a Network Security Operations Engineer to support enterprise network security operations within a highly regulated environment. You will manage firewall operations, security incidents, policy exceptions, compliance, and governance while ensuring alignment with ITIL processes and regulatory requirements. Key ResponsibilitiesProvide day-to-day operational support for enterprise network security and firewall environments.Manage firewall requests, policy changes, exceptions, and security incidents.Ensure firewall activities comply with security policies, risk assessments, and approval processes.Support firewall governance, compliance, audits, and regulatory requirements.Manage security changes through established Change Management processes.Work across ITIL Incident, Problem, Change, and Service Management processes.Identify outdated or non-compliant firewall rules and support risk remediation.Maintain accurate operational, security, and audit documentation.Collaborate with Network, Security, Infrastructure, Application, Compliance, and Service Management teams.

Essential Skills & ExperienceStrong experience in enterprise network security operations and firewall management.Experience with firewall requests, policy administration, exceptions, and compliance.Strong understanding of ITIL Incident, Problem, Change, and Service Management.Experience working in regulated or highly controlled environments.Good understanding of security controls, risk assessment, governance, and audit requirements.Strong stakeholder management, communication, analytical, and problem-solving skills. DesirableExperience with AlgoSec or equivalent firewall policy management platforms.Knowledge of Zero Trust, ZTNA, SASE, SSE, network segmentation, and SDN.Financial services/banking or other highly regulated industry experience.Knowledge of PCI-DSS, ISO 27001, NIST CSF, and CIS Controls.Experience supporting cloud migration, hybrid networking, and network security transformation.Security certifications such as CISSP, CCNP/CCIE Security, PCNSE, CCSP, AZ-500 or AWS Security Specialty.