Req :- Ribbon SBC Jersey City NJ (onsite only)

• L2/L3 support for Ribbon Session Border Controller (SBC) environments.

• Troubleshoot and resolve SIP trunk and interconnect issues:

• SIP signaling failures, registration issues, routing/policy issues, codec/DTMF mismatches, TLS/SRTP issues
• One-way/no audio, RTP anchoring, NAT/firewall traversal, interop issues between platforms (Cisco/Zoom/Carrier)
• Perform configuration and operational tasks (as applicable): routing, transformation/normalization, security policies, certificates, upgrades/patch coordination, and change validation.
• Analyze call traces/logs and provide SIP ladder/call flow analysis for escalations.
• Support change implementation, testing, rollback planning, and documentation/runbooks.

Must-Have Skills

• Strong hands-on experience with Ribbon SBC (configuration + troubleshooting).
• Excellent skills in SIP call flow analysis, packet/log trace analysis, and voice security basics (TLS/SRTP).
• Experience supporting carrier SIP trunks and working with multiple UC platforms.

Experience: 4+ years overall (Strong UC experience), + $80,000-100,000 per year PROFILE You have/can: 1-4 Years of Experience in Planning Excellent knowledge of Material Requirements Planning (MRP) systems Excellent verbal and written communication skills…

Company Description WHO WE ARE fresh is a global skincare brand within the LVMH Group, headquartered in New York City. We emphasize the look, feel, and scent in every product, …

• 21 days ago