System Administrator- FSC

Seeking a seasoned Windows System Administrator to join our high performance, financial technology team supporting our nation’s Veterans.

The Windows System Administrator should possess a strong knowledge of creating plans to assure effective management, operations and maintenance of system and application. We are considering highly technical individuals who possess leadership skills and a positive attitude. Veterans are encouraged to apply.

Job Responsibilities:

• Participate in technical research and development to enable continuous innovation within the infrastructure

• Resolve a wide range of system hardware and application technology issues in a fast-paced environment

• Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational SLAs

• Troubleshooting ranges from basic issues including new user setup/deactivation, roles, profiles, permissions and public groups

• Support testing cycles (DEV, QA, UAT), and user training.

• Provisioning, installation/configuration, operation, and maintenance of application, system hardware and network infrastructure need.

• Knowledge of IIS and Windows Server technologies

• Scripting experience, with preference to PowerShell

• Experience installing, supporting, and troubleshooting Commercial Off The Shelf products (COTS)

• Agility mindset towards solving problems that might extend beyond one’s assigned specialty

• Devops tools experience (Nexus, Jenkins, Quay, Openshift, Octopus, Azure Devops, Github, etc)

• Knowledge of basic SQL queries using Microsoft SQL Server Management Studio

• Experience implementing Kerberos in Windows and configuring Service Principal Names (SPNs)

• Packet trace troubleshooting skills using tools such as Wireshark or Fiddler

• Experience with DevSecOps environment

• Excellent written and verbal communication skills

• MS Active Directory administration (Users, Groups, GPO, Security, etc.)

• Excellent customer service, communication and organizational skills

• Excellent troubleshooting and problem resolution skills for Desktops and Laptops

• Ability to work independently with minimal direction providing technical and non-technical support to multiple users

• Capable of working under pressure, while handling multiple tasks simultaneously

• Ability to work overtime and weekends required on occasion

• Must be a U.S. Citizen or Permanent Resident with the ability to obtain and maintain a Public Trust clearance

Desired Skills:

• Experience providing services to the federal government is preferred.

Education and Experience

• Bachelor’s Degree in Computer Science, Systems Engineering, or related technical discipline is preferred

• 10 years of experience as a System Administrator or similar role

• 8 years of additional relevant experience may be substituted for education

HigherEchelon, Inc. (HE) is a service-disabled veteran-owned small business (SDVOSB) organizational performance consulting firm with offerings in Engineering, Gaming, Human Capital, Enterprise Technology, and Cyber Solutions. HigherEchelon aims to be the premier trusted partner in organizational excellence and achieves this through sustained investment in talent and the employee experience. HigherEchelon puts the employee first to better serve customer needs and sustain excellence.

HigherEchelon offers competitive full-time benefits including paid vacation and holidays, 401(k) matching, full health/dental/vision coverage, plus much more. For on-site and remote employees, flexible work schedules are offered when authorized.

By joining our team, you are choosing to embark on a journey towards excellence as a valued team member and trusted partner. We appreciate your inquiry and look forward to discussing the opportunity further.

EOE/Minorities/Females/Veterans/Disabled:

HigherEchelon, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures.