Network Technical Lead - Digital Solutions

Roche Diagnostics is a division of Roche. As a science-driven company, we are constantly looking for talent to drive the next wave of healthcare breakthroughs. A key reason why many prospective employees join Roche and choose to stay with us is the calibre of the people who work here. From award-winning scientists with pioneering inventions to top experts and professionals in various fields of study, we attract and retain some of the world’s most talented people. In our daily work, we’re committed to finding better ways to prevent, diagnose, and monitor disease.

As a Network Technical Lead within the Digital Solutions Chapter of Post Market Quality (PMQ) , you will play a pivotal role in ensuring the quality, safety, and performance of Roche’s digital health solutions once they are in the hands of customers and patients.

Our chapter supports a broad portfolio of cloud platforms, mobile applications, connected medical devices, and digital ecosystems. Every day, we investigate complex product quality issues, customer complaints, and patient allegations, working closely with Development, Regulatory, Medical, and global affiliates to understand what happened, determine the technical root cause, and drive the right actions to continuously improve our products.

As the Network Technical Lead, you will provide technical leadership across this ecosystem. This is a matrix leadership position, where your success comes from influencing technical direction, facilitating cross-functional collaboration, and enabling engineering teams to resolve the most challenging product quality investigations while continuously strengthening our technical capabilities and ways of working.

The Opportunity

As a Network Technical Lead within the Digital Solutions Chapter of Post Market Quality (PMQ), you will lead the technical community responsible for a portfolio of Roche’s Digital Solutions, ensuring we continue to deliver the highest standards of quality, reliability, and patient safety after our products reach the market.

• You provide technical leadership for the investigation and resolution of the most complex customer complaints, product quality issues, and patient allegations across Roche’s Digital Solutions portfolio.
• You coordinate cross-functional investigations involving software engineers, product teams, quality experts, and global affiliates to ensure timely, evidence-based root cause analysis.
• You enable teams to make sound technical decisions while ensuring compliance with quality and regulatory requirements.
• You identify trends emerging from field experience and customer feedback, driving proactive improvements that enhance product quality, reliability, and patient safety.
• You partner closely with Engineers and Sub Chapter leads to continuously improve engineering practices, investigation approaches, and way of working across the Digital Solutions Chapter.

• A degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
• Extensive experience in software engineering, software architecture, or technical leadership within complex cloud-based and distributed software environments.
• Demonstrated success leading through influence in matrix organizations, bringing together diverse stakeholders to achieve common technical goals.
• Strong technical background in modern software development, cloud technologies, distributed systems, DevOps practices, or digital health solutions.
• Passion for coaching engineers, building technical communities, and developing people through mentorship rather than formal line management.
• Excellent analytical and problem-solving skills, with the ability to navigate ambiguity and make sound technical decisions in complex environments.
• Outstanding communication and stakeholder management skills, with the ability to influence at all organizational levels.
• Fluent in English, both written and spoken.

• Employment contract;
• Annual bonus payment based on your performance;
• Private healthcare (LuxMed packages) and group life insurance (UNUM);
• Training, language courses, and diversified career paths are available;
• Recharge Days (2 days off per quarter);
• Take time Program (up to 3 months of leave to use for any purpose);
• Flex Location (possibility to perform our work from different places in the world for a certain period of time);
• Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice);
• Stock share purchase additions;
• Yearly sales of company equipment and many more!

Roche Diagnostics sp. z o.o. operates in full compliance with the law and does not tolerate any violations. Roche Diagnostics sp. z o.o. has implemented a Procedure for Reporting Violations of Law. If you wish to report any irregularities related to our activities, all necessary information regarding the reporting process can be found on our website: https://www.roche.pl/kontakt/ochrona-sygnalistow-zglaszanie-naruszen ., A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.