IT SUPPORT ANALYST

VigorCare Pediatric Services
Albuquerque, NM, United States
21 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$91,000.0 - $138,750.0
Working hours
Regular working hours

Tech stack

Apple Mac Systems Backup Devices Business Software Computer Networks Data Security Monitoring of Systems Network Troubleshooting Microsoft Office Network Architecture Network Routers Peripherals Information Technology
+1 more
Modeling and Simulation

Job description

We are seeking an experienced IT Support Analyst to join our growing team. The IT Support Analyst will provide technical support and assistance to our employees, ensuring that our systems and software run smoothly and efficiently. This is a full-time, permanent position with opportunities for growth and development within the company., Provide technical support to employees by troubleshooting hardware, software, and network issues

  • Install, configure, and maintain computer systems, software, and peripherals
  • Monitor system performance and troubleshoot any issues that arise
  • Identify and implement solutions to improve system and network efficiency
  • Manage and maintain the company’s IT infrastructure, including servers, routers, and switches
  • Ensure data security and backup procedures are in place and functioning properly
  • Train employees on new software and systems and provide ongoing support and assistance
  • Keep up-to-date with emerging technologies and make recommendations for improvements to the company’s IT systems
  • Collaborate with other IT team members to troubleshoot and resolve complex technical issues, Worker Type Regular Job Description Modeling and Simulation Analyst Summary In support of the Joint Navigation Warfare Center (JNWC) contract, you will be a part of our t…
  • 21 days ago +

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field

  • Strong knowledge of Windows and Mac operating systems
  • Proficient in Microsoft Office Suite and other business applications
  • Experience with network infrastructure and troubleshooting network issues
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Able to work independently and in a team environment
  • Ability to handle multiple tasks and prioritize effectively

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