Network and Security Administrator II

Provide implementation and administration relating to hardware, software, processes and procedures for network and security control infrastructure systems within the organization, with a focus on security and availability. Provide escalation support for issues as required. Manage and support network hardware, software, and security devices and controls., * Design, build, and maintain network and security infrastructure in alignment with business needs, strategic goals, and IT plan of record

• Implement and administer network components including switches, routers, firewalls, load balancers, intrusion detection and prevention, log collection and analysis, hypervisor and endpoint security applications.
• Work with other Infrastructure teams in areas of shared responsibility to ensure design goals and requirements are met.
• Partner with Information Security to maintain security and integrity of all infrastructure elements and ensure all security processes, procedures, and standards are properly implemented.
• Research and understand current and emerging technologies.
• Recommend enhancements and new solutions to anticipate business needs and cultivate continuous improvement.
• Contribute as an effective team member toward project work. Participate in project manager-led meetings, status updates, and chartering activities.
• Regularly monitor and review system and application health and integrity. Troubleshoot and diagnose issues, work with appropriate IT staff or vendor support to remedy problems.
• Serve as second-level escalation point for Technical Services for user-reported issues. Manage problem and request ticketing a timely and effective fashion while providing an excellent customer support experience.
• Participate in vulnerability management, audit, and assessment efforts as required.
• Perform all necessary software and hardware maintenance.
• Respond to alert and outage escalation events as required.
• Conduct and/or produce end-user and trainer training for areas and technologies of responsibility.
• Appropriately prioritize work, work with limited or no supervision, follow prescribed standards and policies including change management procedures.
• Communicate effectively with users at all levels of the organization in the use and troubleshooting of technology and related incidents.

Supporting Responsibilities:

• Meet department and company performance and attendance expectations.
• Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
• Perform other duties as assigned.

Work Experience: 2-4 years of relevant network and security infrastructure administration experience are required.

Education, Certificates, Licenses: B.S. in an IT Infrastructure-related discipline or related field or equivalent experience required. Relevant vendor certifications are desirable.

Knowledge: Experience with many aspects of IP networking, traditional and software-defined WAN, firewalls, load balancers, IDS/IPS, virtualization, scripting and shell environments, log collection and analysis, endpoint and other network and security products. Excellent communication skills.

Competencies:

Adaptability

Building Customer Loyalty

Building Strategic Work Relationships

Building Trust

Continuous Improvement

Contributing to Team Success

Planning and Organizing, Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork, Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.

$64,871.24 - $110,281.11

Our Values

We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:

• We are committed to doing the right thing.
• We are one team working toward a common goal.
• We are each responsible for customer service.
• We practice open communication at all levels of the company to foster individual, team and company growth.
• We actively participate in efforts to improve our many communities-internally and externally.
• We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
• We encourage creativity, innovation, and the pursuit of excellence.