Salesforce Administrator

• 4-7 years of Salesforce administration experience supporting Sales and/or Service use cases.
• Salesforce Administrator certification (required).
• Strong verbal and written communication skills.
• Ability to perform hands-on Salesforce administration and configuration to support day-to-day operations and approved enhancements.
• Experience configuring and maintaining roles, profiles, permission sets, sharing rules, public groups, and org-wide defaults.
• Experience designing and maintaining automation using Flow and related declarative tools, with a focus on scalability and maintainability aligned to platform standards.
• Ability to identify technical debt, configuration risks, automation complexity, and platform optimization opportunities.
• Experience supporting Salesforce governance, change management, and release management processes, including sandbox coordination and deployments using approved tools and processes.
• Experience supporting and maintaining integrations, and escalating integration design changes and cross-system impacts to the appropriate architecture, data, and integration stakeholders.
• Ability to partner with Sales Ops, Marketing Ops, Customer Experience, and other stakeholders to gather requirements and design effective Salesforce solutions.
• Ability to translate approved business needs and architecture guidance into scalable, supportable Salesforce configurations., * Advanced Salesforce certifications (e.g., Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant).
• Working knowledge of Apex and triggers (sufficient for troubleshooting and partnering with developers).
• Experience with DevOps or release management tools (e.g., Copado, Gearset, Azure DevOps, Jira, ServiceNow).
• Experience supporting integrations with ERP systems (e.g., SAP) and third-party applications.
• Familiarity with Agile or Scrum delivery models.
• Active participation in the Salesforce community or Trailhead.

Preferred Education and Experience

• Bachelor’s degree in Business, Information Systems, or a related field, or equivalent experience.
• Salesforce Administrator certification (required).
• Advanced Salesforce certifications (preferred).

Other Requirements

• Ability to operate within an IT service-oriented model, supporting Salesforce delivery execution while partnering with IT teams as appropriate.
• Ability to collaborate with Application Architecture and SI teams during platform reviews and release readiness activities.

If you have strong Salesforce administration experience, a governance-minded approach to change, and enjoy delivering scalable configurations that support the business, apply today to start the conversation.