AI/ML Engineer - School

In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position’s bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.

• Bachelor’s degree in Computer Science, Engineering, or related field

• 4+ years of experience in software engineering, with at least 2 years focused on AI/ML

• Strong proficiency in Python with experience building production ML or LLM systems

• Hands-on experience with modern AI APIs (OpenAI, Anthropic, AWS Bedrock)

• Strong understanding of FERPA, COPPA, and education data privacy requirements

• Experience building AI systems with safety, content filtering, and guardrails

• Solid software engineering fundamentals including testing, CI/CD, and system design

• Excellent judgment on child safety and age-appropriate design decisions

Preferred Qualifications

• Prior experience building AI features for K-12 or consumer-safe environments

• Background in EdTech with direct teacher or classroom exposure

• Familiarity with state-level student data privacy regulations (SOPIPA, New York Ed Law 2-d)

• Experience with content moderation, red-teaming, or AI safety evaluation

• Familiarity with agentic AI frameworks (LangChain, LlamaIndex)

• Experience with accessibility standards (WCAG, Section 508, DOJ accessibility)

Tools & Technologies

You should be comfortable with many of the following:

• Languages: Python, JavaScript/TypeScript, SQL

• AI/ML: OpenAI API, Anthropic API, AWS Bedrock, LangChain, Hugging Face

• Safety: Content moderation APIs, custom guardrail systems, red-team frameworks

• Cloud: AWS (Lambda, ECS, SageMaker, Bedrock), Azure OpenAI

• Data: Snowflake, Databricks, Postgres, Redis

• DevOps: Docker, Terraform, GitHub Actions, CI/CD pipelines

Key Competencies

• Child Safety First - makes conservative design choices when minors are involved

• Compliance Rigor - builds FERPA/COPPA compliance into every feature from the start

• Teacher Empathy - understands the realities of classroom workflow and time pressure

• Shipping Mindset - delivers features on cadence while maintaining compliance posture

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

Cengage Group (Phoenix, AZ)

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage’s portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ .

The AI/ML Engineer - School (K-12) delivers AI solutions tailored to K-12 educators, students, and administrators. You will build production AI features that save teachers time on lesson planning and grading, provide personalized support to students, and do so under the strictest compliance and safety standards of any education segment.

This role is unique because K-12 demands more than technical skill - it demands sensitivity to child safety, FERPA compliance, COPPA considerations, and the realities of how teachers actually work. The ideal candidate has shipped K-12 or consumer-safe AI features before and understands that in this domain, ‘safe by default’ is table stakes., Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education., Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we’ve built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey.

Warning: Be aware, there has been an increase of targeted recruitment** **scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.