Senior Backend Engineer - Communications (USA Only - 100% Remote)

• Revamp the company’s email and calendar synchronization system for improved performance
• Enhance voice agent capabilities as part of the live call experience
• Develop solutions for managing inbound conversations and seamless call routing
• Integrate advanced scheduling features directly into the company’s platform
• Design mechanisms for human interaction with AI-generated tasks and outputs
• Increase connection and answer rates using innovative telephony strategies
• Advance streaming infrastructure using tools like Kafka and Redis

• 5-7 years of engineering experience with a focus on software development
• Proficient in Python with working knowledge of Go, Rust, or TypeScript
• Extensive experience with email and calendar systems, particularly IMAP and synchronization protocols
• Strong understanding of real-time distributed systems, including WebRTC and WebSockets
• Experience building AI features for workflows, especially in real-time environments
• Deep familiarity with telephony systems and protocols; Twilio knowledge is advantageous
• Comfortable using AI tools to enhance productivity in coding and project execution

• Flexible work environment that encourages team movement and cross-project collaboration
• Opportunities for professional development through diverse technical challenges
• Access to cutting-edge tools and technologies for software development
• Support for remote work arrangements, providing a healthy work-life balance

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification-your background could be exactly what this team needs.