Information Technology Specialist 3 - Multiple

Duties Description The Information Technology Specialist 3 position will be located within the Office of Health Insurance Programs, specifically within the Division of Operations and Systems, New York State of Health Operations Unit. The incumbents will be responsible for executing or supporting technical and operational activities essential to the daily functions of New York State of Health (NYSOH), including Electronic Data Interchange (EDI) processes. They will be responsible for the day-to-day management of contractor performance under the contract and may supervise a small group of contractor staff to assist in accomplishing these goals. The incumbents will interact with contractor staff to ensure the delivery of systems software and application operations is consistent with the expectations of the contract. Duties include: Supervise and/or perform systems analysis and design for the NYSOH eligibility and enrollment platform, including State, Federal, and external partner interface specifications. Lead technical impact analyses of change requests and system modifications to ensure alignment with Software Development Life Cycle (SDLC) standards and system architecture. Oversee application testing activities, including test plan development, defect resolution, and regression testing. Provide technical direction to contract development staff on systems analysis, programming, and implementation. Conduct post-implementation reviews and problem resolution for system releases. Develop and maintain interface documentation and operational procedures. Provide technical expertise in the planning, design, and implementation of new and improved information systems supporting NYSOH operations., Additional Comments When reviewing qualifications, omissions and vagueness cannot be interpreted in the candidate’s favor. Candidates are responsible for providing accurate and clear descriptions of their experience demonstrating how they meet the minimum qualifications. The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.Reasonable.Accommodation@health.ny.gov to make a request. The NYS Department of Health does not participate in E-Verify and does not sponsor visa applications. For new State employees appointed to graded positions, the annual salary is the hiring rate of the position (beginning of the salary range). Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts. Some positions may require additional credentials or a background check to verify your identity.

Minimum Qualifications Current Department of Health (DOH) employee with permanent or contingent-permanent status as an Information Technology Specialist 3, 23; OR current New York State employee with one year or more of permanent or contingent-permanent, competitive or 55-b/55-c service in a title at or above a grade 21 and eligible to transfer to an Information Technology Specialist 3 under Section 52.6 or Section 70.1 of the Civil Service Law. Preferred Qualifications: Experience in systems analysis, design, and application development or maintenance. Experience with system interface specifications