Associate Package Consultant - Salesforce 2027

Ready to think boldly, work with some of the world’s most recognized brands, and kick-start your career? Welcome to the IBM’s Associate Program for university hires.

From day one, you’ll collaborate with global clients and contribute to projects that help organizations solve their toughest challenges across digital transformation, cloud strategy, AI adoption, and process redesign - working alongside a global cohort of diverse, ambitious peers. As an Associate, you’ll have access to industry-recognized certifications, digital badges, and a minimum of 40 hours of structured learning per year on IBM’s AI-driven learning platform - supported by coaches, mentors, and thriving professional communities across practices. IBM’s culture of internal mobility means you’ll have the freedom to explore new technologies, industries, and career paths as your interests evolve. Bring your curiosity. Grow your skills. Build what’s next - like an IBMer.

To give yourself the best opportunity for success, we advise applying only to roles that align with your skills and experience, rather than applying broadly across all entry-level positions. You’ll receive a status update email for each application, so be sure to check your IBM Careers account regularly - it’s the best way to get a centralized view of which roles you have active applications against.

Your role and responsibilities

As an Associate Package Consultant at IBM, you will help to assist clients in the selection, implementation, and production support of application packaged solutions, such Salesforce, to meet client needs. Leveraging a growth mindset, you’re ready and willing to deliver business value, wherever needed.

In your role, you may be responsible for:

• Assisting clients in selection, implementation, and support of packages.
• Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management.
• Run or support workshops, meetings, and stakeholder interviews.
• Develop process maps to understand As-Is and To-Be scenarios.
• Use IBM’s Design Thinking to help solve client’s challenges.

• Ability to translate business solutions into technical requirements.
• Openness to assist clients in the design, business architect, process development, functional implementation, and support of applications.
• Ability to thrive in an ever changing, technology-based Consulting environment.
• Ability to quickly learn enterprise systems and cloud-based applications.
• A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.
• Exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights.
• Willingness to travel up to 100%

Preferred technical and professional experience

• Preferred Majors: MIS, Business/Finance/Accounting, Supply Chain Management, Industrial Engineering, Computer Science, Information Systems, Business Analytics, Human Resources.
• Assist clients in selection, implementation, and support of packaged software solutions.
• Internship, co-op or project experience with ERP systems (Workday, SAP, Oracle)or CRM (Salesforce)
• Exposure to AI-driven tools to analyze data or improve workflow efficiency requirement gathering, testing, workflow efficiency.
• Familiarity with reporting tools or basic SQL.
• Understanding of core business process (HR, finance, or payroll).
• Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands.