Network Support Engineer

Insight Global is seeking a Network Support Technician for a Fortune 100 Automotive client to support large-scale plant operations across North America. This individual will play a critical role in deploying and maintaining LAN infrastructure and cybersecurity solutions designed to deliver reliable, high-performance networking environments. The Network Technician will work closely with both technical teams and business stakeholders to implement scalable solutions that support evolving operational needs. This role involves hands-on network configuration, proactive monitoring, troubleshooting, and continuous optimization within a Cisco-centric environment. It offers strong exposure to enterprise-grade networking technologies and the opportunity to contribute to high-impact infrastructure projects. Other day to day responsibilities include:

Plan, configure, implement, and document network solutions in complex environments

Support deployment of LAN infrastructure and cybersecurity solutions across plant environments

Monitor network systems and proactively troubleshoot performance issues

Optimize network performance and ensure high availability/reliability

Support and maintain Cisco WAN/LAN/WLAN infrastructure (routers, firewalls, wireless)

Track and validate hardware deployment and upgrades across sites

Act as escalation point for network issues (both standard and complex)

Identify root cause of issues and document resolution processes

Collaborate with business teams to design solutions aligned with operational need

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 2-5 years supporting enterprise network environments
• 3+ years working with monitoring tools (CloudWatch, Grafana, Zabbix, PagerDuty, Site24x7, Nagios)
• LAN switching technology (ACI, VXLAN, Fabric Path, Spaning tree, etc.)
• Experience supporting Cisco-based environments (routers, firewalls, wireless, security, WAN/LAN/WLAN) - Fortune 500 industry experience
• Experience with scripting or automation (python, perl, terraform, etc.)
• CCNA
• CompTIA Security- Cybersecurity certified