Business Operations Coordinator, UMKC's Innovation Center - KC SourceLink

The Business Operations Coordinator is a key operational role that keeps the Innovation Center running smoothly day to day. This person provides reliable, accurate support across financial processing, contract administration, building operations, and general administrative functions - making it possible for program staff to focus on the entrepreneurs and partners they serve. This is an execution-focused role best suited for someone who takes ownership of their work, follows defined processes carefully, and communicates clearly when questions arise. You’ll work closely with our grants and finance staff to process transactions accurately, coordinate contracts, and maintain organized records across a busy, multi-program organization.

What You’ll Do includes, but is not limited to:

Financial Processing (approx. 40%)

• Process credit card purchases and complete monthly reconciliation, including receipt submission and proper account coding
• Receive and process incoming and outgoing invoices, applying account designations provided by the grants and finance team
• Track invoice and purchase status to ensure timely processing
• Support expense report intake and documentation for staff travel and purchases
• Support grants and finance staff in gathering financial information for annual budgeting and reporting cycles, and assist in preparing required budget and variance reports
• Process payroll and accounting entries in the university’s financial system as directed

Contract Administration (approx. 20%)

• Draft and route consulting agreements, service contracts, and amendments through university systems
• Coordinate with the university’s legal and procurement offices on contract routing, status tracking, and document collection
• Maintain a current tracker of contract and agreement status across Innovation Center programs
• Escalate contract questions or compliance concerns to the appropriate supervisor

Building & Facilities Support (approx. 20%)

• Manage building access, security, and communication systems, including door keypads, alarms, digital directories, and shared calendars
• Coordinate facility operations including maintenance requests, deliveries, mail services, room setup, and break room upkeep; serve as the primary liaison with building management, vendors, and tenant groups
• Provide basic technology and office support, including copier management, staff onboarding to office tools, and routine monitoring
• Support space management, including office assignments, space surveys, furniture procurement and disposal, and workspace reconfigurations

Administrative & Event Support (approx. 20%)

• Coordinate food and supply ordering and room setup for organization-wide meetings and events
• Provide general administrative support, including data entry and basic scheduling coordination
• Support staff travel arrangements, including booking flights, hotels, and conference registrations
• Assist with day-to-day office coordination tasks as needed

A Bachelor’s degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary, Preferred

• Associate’s degree or equivalent combination of education and experience
• 2+ years of experience in administrative, financial processing, or office operations support
• Proficiency with Excel and comfort learning and working within structured financial or business systems
• Strong accuracy and attention to detail, particularly with financial documentation
• Ability to follow defined processes and escalate questions appropriately rather than make independent judgment calls on financial or compliance matters
• Strong written and verbal communication skills, and ability to work effectively across multiple teams and programs

Strongly Preferred

• Strong organizational skills with the ability to manage multiple deadlines, priorities, and tracking systems simultaneously
• Proficiency with Microsoft Office Suite and ability to learn new software systems quickly
• Experience working with databases, CRM systems, project management tools, or other business software
• Familiarity with purchasing, contracting, finance, or administrative support processes in a university or grant-funded environment

The anticipated hiring range for this position has been established as $19.25 - $26.50 hour.

Salary is determined by a variety of factors, including but not limited to, the individual’s particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: 8 Salary Plan # GGS University Title: UNIVERSITY TITLE: BUSINESS SUPPORT SPECIALIST SR To review the University of Missouri’s Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

The UMKC Innovation Center is a hub for entrepreneurship and innovation in the Kansas City region, housed within the University of Missouri-Kansas City. We connect aspiring and established entrepreneurs to the resources, programming, capital, and community they need to launch and grow - from one-on-one advising and business education to investment connections and ecosystem development. Our work spans both the Kansas City metro and a national network of entrepreneur., Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city’s rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City’s biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC’s campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children’s Mercy Hospital.

UMKC is proud to be “Kansas City’s university,” and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com., The University of Missouri-Kansas City, one of four universities of the University of Missouri System (UM System), is a doctoral research-intensive public university offering traditional and interdisciplinary programs. The University is designated as a high research activity university by the Carnegie Classification of Institutions of Higher Education and is home to 13 colleges and schools; indeed, few urban universities have the depth and breadth of disciplines (ranging from medicine to the performing arts) offered at UMKC. The University enrolls more than 16,000 students, coming from 48 states and more than 95 countries, in more than 125 academic areas. The student population includes 47% undergraduates, 31% graduates and 22% dual-enrolled HS students. Providing a stimulating classroom experience is paramount at UMKC. The institution’s diverse and international faculty hold doctorates or the highest degree in their field at an impressive 83%. UMKC has earned national and international recognition for the quality of its faculty, students, research and community leadership., UMKC aspires to be an exemplary public urban research university of the 21^st century, pursuing excellence as a human-centric learning and discovery community, fostering equity, diversity and inclusion to enrich the lives of the people and region we serve., The University is located in a Kansas City metropolitan area that is among the most entrepreneurial cities in America with a population of more than 2.4 million and a diverse portfolio of industries and businesses. Home to a diverse base of corporate centers, high-tech firms and prominent non-profits, Kansas City is an inspiring example of 21st century economic transformation, with UMKC sitting at its heart. From thriving corporate headquarters such Garmin to tech startups such as ZOLOZ and ShotTracker, KC’s business community is strong.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city’s rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City’s biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.