Customer Success Network Engineer

OPPLANE Inc. is seeking a highly skilled and experienced Customer Success Network Engineer specializing in Networking with a focus on Transport connectivity and Networking Products. As a key member of our team, you will have the responsibility as Client-facing Customer Success Network Engineer (CSE) to provide day-to-day support to various clients on multiple scenarios such as:

• Transport and Routing support when deploying products on Client Environment.
• Support on WAN technologies such as SD-WAN and IPsec VPN and routing technologies such as BGP, OSPF, MPLS etc etc.
• Provide support on Cloud based Deployments like VNF (Virtual Network Functions) and CNF (container Networking Functions)
• Handson on Packaging solutions supporting OSP(Open Stack Platform - Heat/Hot Templates) and other cloud based platforms.

Do you have experience in Task prioritization?, Do you have a Bachelor’s degree?, * Network infrastructure as code with Python, Ansible and Terraform.

• Network Management, Product deployment on Client Environment with transport, CSE for clients.
• The role demands excellent knowledge of TCP/IP, BGP, OSPF, VxLAN protocols, and L2/L3 VPNs.
• Candidate requires good understanding of 4G LTE/5G Core, Mobile Private Networks, Candidates should be adept with network diagnostic, monitoring, and analysis tools.
• They must demonstrate the ability to work collaboratively within a team and manage multiple projects concurrently.
• Strong problem-solving skills are essential to address and resolve current deployment, package and security issues and mitigate future risks effectively.
• Additionally, the candidate should be capable of managing and coordinating project workflows, resolving any vulnerabilities or security issues that arise, and handling troubleshooting calls efficiently., * Bachelors in Computer Science, Information Technology or equivalent industry experience.
• Classic Network Engineering experience.
• Good to have Understanding of MPN (mobile Private Networks)
• Understanding, deployment, and troubleshooting experience with BGP and OSPF routing protocols.
• Cloud networking experience on various cloud platforms.
• Understanding of fundamental concepts in OSP (Open Stack Orchestration Platform) as well as relevant experience
• Understanding of fundamental concepts in Kubernetes (K8S), WebScale etc. is a huge plus.
• Infrastructure as code experience
• Experience with Git and GitHub
• Experience with Linux shell and Python
• Experience with Ansible.
• Able to work well under pressure, multi-task, prioritize, and manage time effectively.
• Exceptional ability and solid desire to learn new skills

Additionally, it would be beneficial if you have:

• Holding Linux certification
• Holding CCNA or CCNP certification
• Hands-on experience with Software Defined Networking and distributed systems.
• Familiarity with overlays and tunneling technologies.
• Proven track record of success in a collaborative team environment, particularly in startup settings.
• Prior working experience on one or more Cloud Service Providers (AWS, Azure, GCP, OCI, Alibaba cloud, etc.) is a plus

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Security-First Mindset, Solutions Design.

About Opplane

Opplane specializes in providing advanced data-focused solutions for financial services, telecommunication, and reg-tech to accelerate their digital transformation journey. Opplane leadership team is comprised of Silicon Valley serial entrepreneurs and experienced executives. Its expertise comes from years of specific industry experience at some of the world’s top companies, such as PayPal, Xerox Parc, Amazon, Wells Fargo, SoFi in the areas of product management, data technology, data governance, data privacy, security, machine learning, and risk management.

Global & Multicultural - Diverse perspectives, global collaboration (US, Portugal, India and Singapore offices) Startup Energy - Fast-moving, impact-driven environment Ownership Mindset - Engineers own what they build Collaborative & Friendly - Open, curious, and supportive culture