Application & Technical Support Specialist III

analysis of complex application needs and proposing, altering or refining/defining lining designs and installation methods in support of customer balancing business need * Developing business cases for new product development; creating, executing and tracking new product launch plans * Creating and executing product promotions and technical marketing strategies; maintaining expert knowledge on industry trends, training opportunities, and forecasts; attending and presenting at industry tradeshows and seminars * Performing market analysis and assisting in product portfolio analysis that aligns with market segment plan initiatives * Assisting in product rationalization, product portfolio modifications and shape standardization Requirements * The Application Specialist III requires four (4) - six (6) years of experience in refractory technical marketing, research, quality assurance, or sales. * Requires B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field * Requires knowledge of refractory products, installation methods, construction skills and customer applications * Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise * Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization * Requires the ability to work effectively in a team environment * Requires strong analytical, strategic thinking and business problem solving skills * Requires project management skills and the ability to coordinate multi-department projects Physical and Environmental Requirements * Physical Activity: Requires more than 2/3 of time sitting, speaking/hearing; and less than 1/3 of time standing, walking, using hands and fingers, reaching, climbing/balancing, and/or tasting/smelling. stooping/kneeling/crouching/crawling * Lifting: Requires lifting up to 50 pounds less than 1/3 of time. * Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus * Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise.