DB2 Database Administrator (DBA)

As a DB2 Database Administrator (DBA), the primary responsibility is to design, administer, and provide support for database technologies, ensuring customer satisfaction through timely, high-quality delivery aligned to defined service levels, project schedules, and organizational standards.

The role requires maintaining and improving SLAs while ensuring compliance with organizational policies, standards, and security requirements. The specialist will proactively identify automation opportunities, streamline repetitive processes, and implement solutions that drive operational efficiency and service excellence.

As part of a global support organization, the individual will leverage industry best practices to support diverse customer environments, maintain high service quality, and contribute to continuous improvement initiatives.

The role demands strong technical expertise in IBM z/DB2 infrastructure, collaboration with stakeholders, and participation in training and knowledge-sharing activities to enhance overall service delivery.

In this role, You will

• Understand functional requirements and translate business requirements into technical database specifications.
• Provide production support and release management for Db2 database environments.
• Design, implement, and maintain physical database structures and configurations.
• Build, review, test, implement, and support application database releases.
• Implement and manage RACF/ACF2 DB2 security rules, access controls, and authorization mechanisms.
• Build and maintain High Availability (HA) and replication environments to ensure business continuity.
• Collaborate with application, infrastructure, and support teams to deliver stable and resilient database services.
• Support database migration, upgrade, and data conversion initiatives.
• Perform root cause analysis and provide timely resolution of database-related incidents and problems.
• Demonstrate strong analytical and problem-management capabilities to resolve complex technical issues.
• Provide consulting services on database performance monitoring, tuning, capacity planning, and optimization.
• Coordinate with development teams during project implementations and release cycles.
• Participate in infrastructure modernization, technical initiatives, and data center migration programs.
• Support database evergreen initiatives including upgrades, patching, and compliance-related activities.
• Identify and implement automation opportunities to improve operational efficiency and reduce manual effort.
• Ensure adherence to ITIL processes, change management procedures, and organizational governance standards., * Deliver reliable, secure, and high-performing DB2 database services in a 24x7 enterprise environment.
• Meet and exceed service-level agreements (SLAs) and operational performance metrics.
• Proactively identify opportunities for automation, optimization, and service improvement.
• Ensure database availability, integrity, security, and compliance across supported environments.
• Provide technical leadership and guidance to junior team members and stakeholders.
• Participate in production support, on-call rotations, and critical incident resolution when required.
• Collaborate effectively with global teams, application owners, infrastructure teams, and business stakeholders.
• Maintain accurate documentation, operational procedures, and knowledge repositories.
• Contribute to strategic initiatives involving modernization, cloud integration, and infrastructure transformation.
• Demonstrate ownership, accountability, and continuous learning to support evolving business and technology requirements.

Primary Skillset

• IBM DB2 for z/OS Administration
• IBM z (Mainframe) Technologies
• z/OS Environment Management
• Database Design & Architecture
• Database Installation, Configuration & Upgrades
• Database Performance Monitoring & Tuning
• Backup, Recovery & Disaster Recovery
• High Availability & Replication
• RACF/ACF2 Security Administration
• Database Release & Change Management
• Production Support
• Capacity Planning
• Incident & Problem Management
• Root Cause Analysis
• Data Migration & Conversion
• Automation & Scripting
• ITIL Processes
• Data Center Migration Support
• Infrastructure Modernization
• Stakeholder Management & Technical Leadership

• Typically 8-12 years Hands-on experience in IBM z/Mainframe environments with strong expertise in DB2 Database Administration, database support, performance tuning, security implementation, automation, disaster recovery, and production support.
• Deep understanding of Db2 database architecture, administration, backup and recovery procedures.
• Experience in production support and database release management.
• Expertise in database performance monitoring, tuning, troubleshooting, and optimization.
• Strong knowledge of RACF/ACF2 security administration and access management.
• Experience with High Availability, Disaster Recovery, and replication technologies.
• Good understanding of ITIL processes, incident management, change management, and problem management.
• Exposure to automation and process improvement initiatives.
• Strong technical leadership and stakeholder management skills.
• Excellent analytical, troubleshooting, and problem-solving capabilities.

Desired Qualifications

• Experience working on large-scale, complex enterprise projects involving database architecture, implementation, and support.
• Experience supporting critical enterprise and banking applications is highly preferred
• Strong understanding of enterprise database security, compliance, and audit requirements.
• Experience in database migration, modernization, and infrastructure transformation programs.
• Knowledge of z/OS administration and related IBM z ecosystem components.
• Familiarity with DevOps practices, automation tools, and database lifecycle management.
• Experience supporting mission-critical banking or financial services applications.
• Excellent problem determination skills and ability to identify, isolate, and resolve processing anomalies and system errors.
• Excellent verbal and written communication skills with the ability to explain complex technical concepts to non-technical stakeholders.
• Ability to build strong relationships and collaborate effectively across global teams.
• Banking and Financial Services domain experience would be highly advantageous.

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.