PLM Windchill Solution Architect

AMS Inc.
Warsaw, IN, United States
19 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
1 year minimum
Working hours
Regular working hours

Tech stack

Computer-Aided Design Artificial Intelligence Amazon Web Services Microsoft Azure Databases Document Management Systems File Server Web Servers Apache Solr Systems Integration Windchill Load Balancing
+5 more
Microsoft Power Automate PTC Windchill Prompt Engineering Indexer GXP

Job description

and business process owners. - Own architecture governance for Windchill PDMLink, ThingWorx/Navigate, Change Management, Document Management, BOM Management, CAD integration, data load, integrations, migration, validation, and environment support. - Explain solution options, trade-offs, technical risks, regulatory impact, effort estimates, and delivery implications to both technical and non-technical stakeholders. - Lead solution walkthroughs, design reviews, estimation reviews, scope discussions, and executive-level service reviews. - Build strong customer relationships to support continuity, renewal, value realization, and expansion opportunities. - Lead architecture oversight for Windchill AMS, L2, L3 support, ThingWorx support, data maintenance, deployment support, service, problem records, standard changes, and production incident management. - Ensure architecture and delivery practices align with regulated Med Device expectations, including FDA QMSR, ISO 13485, GxP, CSV, 21 CFR, Manufacturing, and business process owners. - Own architecture governance for Windchill PDMLink, ThingWorx/Navigate, Change Management, Document Management, BOM Management, CAD integration, data load, integrations, migration, validation, and environment support. - Explain solution options, trade-offs, technical risks, regulatory impact, effort estimates, and delivery implications to both technical and non-technical stakeholders. - Lead solution walkthroughs, design reviews, estimation reviews, scope discussions, and executive-level service reviews. - Build strong customer relationships to support continuity, renewal, value realization, and expansion opportunities. - Lead architecture oversight for Windchill AMS, L2, L3 support, ThingWorx support, data maintenance, deployment support, service, problem records, standard changes, and production incident management. - Ensure architecture and delivery practices align with regulated Med Device expectations, including FDA QMSR, ISO

Requirements

Part 11, UDI, GUDID, EU MDR/EUDAMED, audit readiness, and traceability expectations. - Identify and lead automation opportunities across repetitive incidents, access, change management scenarios, publishing issues, integration failures, health checks, data corrections, reporting, and knowledge base responses. - Proactively identify growth opportunities from AMS insights, recurring pain points, automation potential, modernization needs, integration gaps, regulatory needs, upgrade needs, and user adoption challenges. ** Technical Skills:** - Strong hands-on experience in PTC Windchill PLM, preferably Windchill 11.x, 12.x, 13.x, or Windchill+ exposure. - Deep knowledge of Windchill PDMLink, Change Management, Document Management, Part Management, BOM Management, Workflow, Lifecycle, Type and Attribute Management, Access Controls, Teams, Preferences, and Business Administration. - Experience with ThingWorx/Navigate, CAD integrations, publishing, WVS, visualization, and multi-environment support is strongly preferred. - Understanding of Windchill architecture including MethodServer, Background MethodServer, Web Server, database, vaults, queues, file servers, clusters, load balancing, and Solr indexing. - Experience supporting multi-environment landscapes such as DEV, TEST, QA, VAL, PROD, training, migration, and sandbox environments. ** Experience:** - 10+ years of hands-on PTC Windchill experience. - 5+ years as Solution Architect, Technical Architect, Lead Architect, or equivalent role. - Experience leading customer-facing architecture discussions for US or global customers. - Experience with AMS, enhancement, implementation, integration, migration, upgrade, validation, and support tracks. - Experience managing offshore or distributed delivery teams. - Prior Medical Device, Life Sciences, Manufacturing, Automotive, Aerospace, or regulated industry experience is strongly preferred. - Experience in proposal support, CR estimation, scope management, and customer stakeholder management is mandatory for this role. Preferred Qualifications: - PTC Windchill certification. - AWS or Azure certification. - ITIL certification. - ISO 13485, CSV, GxP, or Med Device validation training. - AI/GenAI, Microsoft Copilot, Azure AI, or prompt engineering certification., 13485, GxP, CSV, 21 CFR Part 11, UDI, GUDID, EU MDR/EUDAMED, audit readiness, and traceability expectations. - Identify and lead automation opportunities across repetitive incidents, access, change management scenarios, publishing issues, integration failures, health checks, data corrections, reporting, and knowledge base responses. - Proactively identify growth opportunities from AMS insights, recurring pain points, automation potential, modernization needs, integration gaps, regulatory needs, upgrade needs, and user adoption challenges. ** Technical Skills:** - Strong hands-on experience in PTC Windchill PLM, preferably Windchill 11.x, 12.x, 13.x, or Windchill+ exposure. - Deep knowledge of Windchill PDMLink, Change Management, Document Management, Part Management, BOM Management, Workflow, Lifecycle, Type and Attribute Management, Access Controls, Teams, Preferences, and Business Administration. - Experience with ThingWorx/Navigate, CAD integrations, publishing, WVS, visualization, and multi-environment support is strongly preferred. - Understanding of Windchill architecture including MethodServer, Background MethodServer, Web Server, database, vaults, queues, file servers, clusters, load balancing, and Solr indexing. - Experience supporting multi-environment landscapes such as DEV, TEST, QA, VAL, PROD, training, migration, and sandbox environments. ** Experience:** - 10+ years of hands-on PTC Windchill experience. - 5+ years as Solution Architect, Technical Architect, Lead Architect, or equivalent role. - Experience leading customer-facing architecture discussions for US or global customers. - Experience with AMS, enhancement, implementation, integration, migration, upgrade, validation, and support tracks. - Experience managing offshore or distributed delivery teams. - Prior Medical Device, Life Sciences, Manufacturing, Automotive, Aerospace, or regulated industry experience is strongly preferred. - Experience in proposal support, CR estimation, scope management, and customer stakeholder management is mandatory for this role. Preferred Qualifications: - PTC Windchill certification. - AWS or Azure certification. - ITIL certification. - ISO 13485, CSV, GxP, or Med Device validation training. - AI/GenAI, Microsoft Copilot, Azure AI, or prompt engineering certification.

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