ERP Analyst

• Partner with stakeholders, end users, SMEs, and internal and external teams to understand business needs and translate them into functional ERP requirements
• Lead incident, problem, and service management, including triage, root-cause analysis, vendor coordination, and timely resolution
• Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance
• Drive process optimisation and continuous improvement by mapping current processes, designing future-state solutions, supporting deployments, and developing automation, reports, and KPIs
• Ensure compliance with IT controls, security, and audit requirements
• Provide user support, training, and documentation while promoting best practices across ERP platforms

Technologies:

• ERP
• Support
• Security
• PLC

• Experience and knowledge of iSeries (AS400) is essential
• ERP functional expertise in at least one major domain such as Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, or Manufacturing/Shop Floor/Costing
• Ability to troubleshoot cross-module impacts
• Previous experience working with BAU support teams
• iSeries programming and functionality experience across multiple versions of RPG programming language
• Hands-on experience with JDE functional configuration, data validation, test planning, and defect management
• Comfort with reporting tools such as JDE Fastr and WorldWriter, reconciliations, and data quality controls
• Experience working in complex and international teams

We are JM, a world leader in sustainable technology, focused on transforming energy and reducing carbon emissions for a cleaner, brighter future. This ERP Analyst role supports our mission by improving ERP processes and system performance within a collaborative, international environment. We offer fair and competitive salaries aligned to the role, experience, and responsibilities, plus hybrid and flexible working where applicable. Our benefits may include retirement savings, share plans, saving accounts, life and disability insurance, commuter allowances and loans, medical plans and health assessments, and fitness discounts. Inclusivity is central to our values, and we create an environment where everyone can thrive and feel valued.