Application Developer / Lead - Full Stack Java

• Lead and support development activities across 2-3 enterprise applications simultaneously.
• Drive approximately 70% of work toward new application enhancements and capabilities, with approximately 30% focused on application maintenance and support.
• Provide technical leadership and gradually take ownership of cross-platform development and coordination.
• Design, develop, enhance, test, and maintain full-stack applications using Java and Angular.
• Develop and support RESTful APIs and web services, including Java-based APIs supporting the Genesys Cloud platform.
• Work with application integrations, data extraction, storage, and data transfer between various enterprise applications.
• Support the organization’’s customer service technology ecosystem, including:
• In-house CRM application built using Java and Angular
• IVR platform on Genesys Cloud
• Enterprise workflow applications
• Participate in upcoming application enhancements, new capabilities, and FY26/27 initiatives.
• Collaborate with onshore and offshore development resources and help establish cross-platform technical knowledge within the team.
• Follow Agile development practices and established SDLC processes.
• Participate in application releases, typically scheduled on Fridays.
• Troubleshoot production/application issues and provide ongoing maintenance and support.
• Contribute to technical discussions, design decisions, code reviews, and development best practices.

We are seeking a Senior Application Developer / Lead to join the Customer Service Solutions team and support multiple enterprise applications across CRM, IVR, and workflow platforms. This is a hands-on senior role focused primarily on application enhancements, with responsibility for helping lead and support multiple applications simultaneously.

The ideal candidate will have strong full-stack Java development experience, including Angular, RESTful APIs, and web services, along with the ability to work across multiple applications and technologies. Exposure to AI, Google Cloud, and Genesys Cloud will be an added advantage., * 5+ years of professional software development experience, with preference for candidates with additional experience.

• Strong hands-on experience with Java.
• Strong full-stack development experience.
• Experience with Angular and modern web application development.
• Strong knowledge of RESTful APIs and web services.
• Experience working across multiple applications or platforms simultaneously.
• Strong understanding of Agile methodologies and the Software Development Life Cycle (SDLC).
• Bachelor’’s degree in Computer Science, Information Technology, or a related field preferred; equivalent education/experience may be considered.

Preferred / Nice-to-Have Skills

• Exposure to Artificial Intelligence (AI) technologies and initiatives.
• Experience with Google Cloud Platform (GCP), particularly related to data extraction, storage, and transfer.
• Familiarity with Google Gemini or similar AI tools.
• Experience with React, particularly for candidates who have worked with modern front-end technologies and can transition from Angular.
• Experience with Genesys Cloud / Genesys platform.
• General enterprise workflow development experience; Appian experience is a plus but not required.
• Experience supporting Java-based APIs integrated with Genesys Cloud.
• Healthcare or health insurance industry experience is a plus.

We provide a comprehensive package which includes.

Ashu Thank you,

• Medical for full time employees
• Dental, and Vision Insurance
• Life Insurance, Short-Term Disability, Long-Term Disability, etc.