Application Review Specialist

The Application Review Specialist plays a vital role in supporting student access and success by managing complex admissions processes, providing exceptional customer service, and ensuring compliance with state, federal, and university regulations. This position serves as a key resource for prospective and current students, families, faculty, and staff while contributing to the efficiency and integrity of admissions operations. The specialist exercises independent judgment, coordinates across multiple university departments, and helps guide applicants from inquiry through admission.

This position offers a unique opportunity to make a direct impact on the student experience while developing expertise in admissions, residency policy, enrollment operations, and higher education administration. The successful candidate will enjoy a dynamic, collaborative environment that combines problem-solving, student support, process improvement, and meaningful decision-making responsibilities., Residency, Reciprocity & Appeals

• Manage and assist with residency, reciprocity, and residency appeal processes in accordance with state regulations and university policies.
• Advise students, families, and campus partners regarding eligibility requirements and application procedures.
• Maintain records, communicate decisions, and support compliance and reporting activities.

Application Processing

• Initiate the processing of undergraduate admission applications and related transactions.
• Monitor workflow, identify processing issues, and provide support to staff.
• Contribute to process improvements that enhance efficiency and service.
• Identify and research potential fraudulent applications.

Re-Entry and Non- Degree Student Admissions

• Review and evaluate applications from returning students.
• Coordinate admissions decisions, applicant communications, and related records management.

Student Services & Administrative Support

• Provide exceptional customer service to students, families, faculty, staff, and visitors.
• Collaborate across campus to resolve student issues and support enrollment goals.
• Assist with training, operational projects, and continuous improvement initiatives.
• Perform other duties as assigned.

International, ESL (Back-up)

• Ensure compliance with applicable university, state, and federal requirements.
• Provide back up review and process of international, ESL prospect students.

Department:

The Admissions Office is responsible for recruiting and admitting students. The office hosts formal tours for prospective students and oversees the processing of undergraduate and graduate applications and transfer credits. Prospective students can apply directly to UW-Stout Polytechnic through the Universities of Wisconsin website or the Common Application.

The UW-Stout Polytechnic Admissions Office is committed to creating an inclusive campus community that is fully engaged in supporting student success. Candidates who have experience working collaboratively with diverse individuals and/or groups and who can contribute to fostering an inclusive environment are encouraged to identify their experience in these areas.

• High school diploma or equivalent.
• Two years of customer service, administrative, clerical, data entry, or related experience; postsecondary education may substitute for experience.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Effective written, verbal, and interpersonal communication skills.
• Experience using computer applications, databases, and Microsoft Office products.
• Ability to learn and apply policies, procedures, and technology systems., * Associate’s degree.
• Experience in higher education, admissions, student services, customer service, or a related field.
• Experience working with student information systems, CRM platforms, or other database systems.
• Experience reviewing information for accuracy and completeness.
• Experience handling confidential information and maintaining accurate records.

Minimum starting salary of $18.50, commensurate with qualifications and experience.

A six-month probationary period is required, * Within your cover letter address each of the Minimum/Required Qualifications specified for this position. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement.

It is the policy of UW-Stout Polytechnic to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodation for a qualified individual’s disability.

The Universities of Wisconsin provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.

• Employee Benefits: https://www.wisconsin.edu/ohrwd/benefits/

• To calculate the estimated value of your total compensation, use the Health & Retirement Contributions Estimator

  Employee Benefits (wisconsin.edu)

Employment is contingent upon the final candidate’s completing a criminal background check and being cleared to work by the Human Resources Office. Employment is also contingent upon the final candidate passing reference checks and an essential job function test, as applicable. The reference check process includes asking the final candidates’ professional references questions regarding employee misconduct, sexual violence, and sexual harassment. Reference checks must be conducted at a minimum with three professional references, at least one of which must be a prior supervisor.

Final candidates with previous employment within the Universities of Wisconsin and State of WI agencies will be subject to additional reference checks.

In response to a public records request, the Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7).

UW-Stout Polytechnic is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information