Systems Administrator I

The Systems Administrator I plays a crucial role in ensuring the functionality and operation of the District’s IT systems, equipment, and infrastructure. This position encompasses various responsibilities, including monitoring and maintaining systems, system documentation, and managing hardware and software components. Working in close collaboration with other members of IT, assists with testing and resolving technical issues while adhering to the District’s standards, security protocols, and operational procedures. With a strong emphasis on customer service, the Systems Administrator I maintains effective communication to ensure the reliability, availability, and optimal performance of the operating system environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ensure the continuous operation of District systems and infrastructure, including monitoring, responding to incidents, and conducting routine maintenance tasks.
2. Efficiently manage and respond to customer-generated incidents and service requests, addressing inquiries, and issues in a timely manner. Provide courteous and professional support to end-users, troubleshooting problems, and ensuring resolutions align with best practices.
3. Administer, troubleshoot, implement, and maintain appropriate security measures to restrict unauthorized or inappropriate use of District resources and data.
4. Collaborate with District and partner stakeholders to develop and support infrastructure to meet IT Service Level Agreements allowing the District to meet its objectives and improve the customer experience with IT.
5. Contribute to the development and execution of the District’s systems and infrastructure, aligning initiatives with organizational goals, and recommending strategic directions.
6. Participate in the assessment of new technologies for potential security risks and benefits, providing valuable input to decision-making processes.
7. Provide team leadership in working on advance, complex, and technical projects or business issues requiring technical or industry knowledge.
8. Perform other duties as assigned.

• Associates degree in information systems, computer science, systems administration, or related area. Two years of similar or relevant experience in information or systems administration may be substituted for this requirement.
• Strong knowledge of Windows and/or Linux operating systems and familiarity with virtualization technologies (e.g., VMware) is a plus.
• One to two years of experience preferred with operations and maintenance of key IT infrastructure in one or more of the following areas: desktop management, virtualization, storage, digital data communications, application server support, wired/wireless networks, software development, and/or systems integration.

LICENSES, REGISTRATIONS or CERTIFICATIONS:

• Criminal background check required for hire.
• Preference for candidates with current industry recognized certifications relevant to the Systems Administrator role.

Adams 12 Five Star Schools is committed to providing an environment that promotes a healthy employee population able to serve our students at the highest level. We offer a comprehensive benefits package including medical, dental, vision and life insurance as well as other programs for benefit eligible employees. The employee assistance program, voluntary life insurance through PERA, and 401(k), 403(b) & 457(b) plans are available to all employees regardless of hours worked and are available immediately (upon hire date). To learn more about our benefits, including paid time off, please see our Benefits Overview.