Lead Cloud Ops Platform Engineer

• Design, build, and operate the AI Cloud platform: standardized, single-tenant customer environments run by SOFICO in Azure.
• Build and maintain the automated “instance factory” for rapid, secure provisioning, upgrades, and lifecycle management of customer instances.
• Own Infrastructure-as-Code, CI/CD, and GitOps practices end to end, from design through daily operation.
• Drive platform standardization: handle customer-specific requirements through configuration, not custom infrastructure.
• Design secure, reliable connectivity between AI Cloud and the rest of Miles Enterprise, parts of which run on-premise or at customer sites.
• Own platform reliability, security, and observability: monitoring, alerting, incident response, and continuous improvement.
• Apply the technical standards and foundations for Cloud Ops for Miles Enterprise to the Data & AI team’s artifacts.

• Senior-level, hands-on experience in Platform Engineering, Cloud Ops, DevOps, or SRE - comfortable owning a platform end to end, with help from our Cloud Ops specialists.
• Proven track record operating and scaling production SaaS or cloud-native platforms.
• Strong background automating infrastructure provisioning, deployment, and operations at scale.
• Confident setting technical direction and standards solo today, with the appetite to mentor and grow a team once one exists.

Knowledge & Skills

• Infrastructure-as-Code: Terraform, Ansible, or similar.
• Kubernetes, Helm, Docker, and cloud-native platforms.
• CI/CD pipelines and GitOps-based deployment automation.
• Solid Azure experience; exposure to Azure AI services is a strong plus.
• Observability: monitoring, logging, alerting, incident response.
• Operating multi-tenant / multi-customer platforms: tenant isolation, secrets management, fleet-wide upgrades.
• Secure connectivity between cloud and on-premise or customer-hosted environments - needed from day one to integrate with the rest of Miles Enterprise.
• Strong communication and stakeholder management; you’ll work directly with product, AI engineering, and, eventually, the wider Miles Ops organisation.

• Competitive salary package.
• Meal allowance provided per working day.
• Fully covered private health insurance, so you can focus on what matters most.
• Hybrid working and flexible hours, giving you the freedom to shape your workday.
• A modern co-working space offering a comfortable working environment.
• A structured onboarding program from day one, with a dedicated coach to help you get up to speed and grow in your role.
• Regular opportunities to connect beyond day-to-day work - casual drinks, team activities, and company-wide events.

At SOFICO, we’re building the future of mobility through Miles, our market-leading platform for leasing, fleet, and mobility operations worldwide. As an international team, we combine innovation, collaboration, and ownership to deliver real impact for our customers, in a culture of continuous learning, mutual support, and shared success.

SOFICO is expanding its Data & AI organisation to build the SOFICO AI Cloud and the Miles Enterprise Agentic Platform: an AI experience layer backed by a deterministic capability layer that keeps every business action controlled, predictable, and testable.

From our Ghent office, you’ll be the founding Cloud Ops engineer embedded directly in the Data & AI product team, owning the design, build, and operation of the AI Cloud platform: standardized, single-tenant environments that SOFICO runs in Azure, powering the Agentic Platform., Ready to build the secure and deterministic capabilities behind the next generation of mobility software? Join SOFICO and let’s shape what’s next together!