Production Support Engineer

This is a varied and hands-on engineering role, acting as a key technical focal point between engineering, production, customers and suppliers.

You will be responsible for supporting products throughout their lifecycle, investigating faults and failures, carrying out root cause analysis, supporting overhaul and servicing activities, managing engineering changes and helping to drive product reliability and continuous improvement initiatives.

The position would suit an engineer who enjoys technical problem-solving, working closely with customers and taking ownership of issues through to resolution.

Key Responsibilities

• Investigating product faults, failures and returned equipment (RMA activities)
• Conducting root cause analysis and implementing corrective actions
• Producing technical reports and engineering documentation
• Supporting overhaul, servicing and repair activities
• Managing engineering changes and product modifications
• Supporting obsolescence management activities
• Liaising with customers, suppliers and internal departments on technical matters
• Creating and updating engineering drawings using 3D CAD software
• Providing technical support to production and operations teams
• Supporting continuous improvement and product reliability activities

• Apprentice-trained, HNC/HND qualified, degree qualified or equivalent engineering background
• Experience supporting mechanical products within a manufacturing, aerospace, defence, automotive, powertrain, machinery or similar engineering environment
• Strong fault-finding and problem-solving skills, including root cause analysis of product failures
• Experience liaising with customers, suppliers and internal stakeholders on technical matters
• Ability to produce clear technical reports and engineering documentation
• Experience using 3D CAD software, ideally SolidWorks, to create and modify engineering drawings and models - minimal design day to day
• Understanding of engineering change control and obsolescence management
• Hands-on mechanical aptitude with a practical approach to engineering challenges
• Knowledge of internal combustion engines, propulsion systems, rotating machinery or similar products would be advantageous

In return, the company offers a comprehensive benefits package, long-term career stability, early finish Fridays and the opportunity to work within a collaborative engineering environment where your technical expertise will have a direct impact on product performance and customer satisfaction.

Our client is a market-leading engineering and manufacturing business operating within the aerospace sector. They design, manufacture and support specialist engine and propulsion products supplied to customers globally., Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.