IT Senior Systems Support Engineer

Job Reference: NJ0463Date Posted: 17 August 2026Recruiter: Nexus Jobs LimitedLocation: LondonRemote Working: Some remote working possibleSalary: 55,000 to 65,000Sector: I.T. & CommunicationsJob Type: PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@Telephone: 020 7488 6900Apply for this job nowJob DescriptionIT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry.You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.The Client would like the following key skills: CCNP level networking Solarwinds - Service Desk Software experienceExperience of Pal Alto firewallsFiremon - Network Security Devices and Policy ManagementExperience of Avaya PABX systemsResponsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshootingManage day to day operational aspects of a project and scopeTo design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all timesPreserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirementsProvide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and supportTo plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completenessTo maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all timesThe following is a list of technical skills required for the role:Technical/Functional skillsProficient in common operating systems Windows 10, Windows Server 2016 and aboveRedhat Linux based Operating SystemSoftware proficiency VMWare v6.7 and aboveVeeam Backup and ReplicationSymantec Endpoint ProtectionSymantec Endpoint EncryptionManageEngine Patch Manager PlusMicrosoft Office 365Networking (IT) Cisco Switches and RoutersPalo Alto FirewallsLAN/WAN RoutingHardware Dell PowerEdge ServersDell PowerVault SAN StorageProject management Data analysis

Personal skills (Soft Competencies [Core/Leadership])Strong interpersonal skillsStrong written and verbal communication skills (in English)Strong stakeholder engagementBachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing)The salary for this role is in the range 55K - 65K.Please send your CV to us in Word format along with your salary and notice period.