Platform Solutions Specialist

As a Global Client Trainer for Egencia, you will be a key enablement expert within our Platform Solutions team, driving client success in a dynamic, fast-paced environment. You will partner closely with Sales, Account Management, and Implementation teams to understand client challenges, deliver tailored training solutions, and enable rapid adoption of the Egencia platform. This role combines deep product expertise with exceptional client-facing skills, contributing to an environment where people and technology work together to deliver exceptional results.

What You’ll Do:

• Create and deliver standardized, high-quality training programs tailored to customer needs that maximize platform adoption

• Schedule and conduct consistent public trainings with comprehensive pre- and post-training support and quality assurance coordination

• Coordinate new client onboarding and training initiatives in partnership with Implementation and Account Management teams

• Manage demo requests through Salesforce; collaborate with Sales and Account Management to define objectives and technical requirements

• Serve as technical expert during client presentations, translating complex Egencia features into measurable business value

• Represent Egencia at industry tradeshows and provide pre-sales technical guidance on API integrations, HR feeds, and system connectivity

• Develop and maintain extensive working knowledge of the Egencia platform; customize configurations to address customer business and technical needs

• Proactively learn new product releases and share knowledge on locally specific processes, features, and updates across teams

• Conduct educational sessions with Global Sales and Account Management teams to build platform knowledge and sales confidence; facilitate training on new product feature configurations

• Partner with Product, Technology, Implementation, and Account Management teams as SME to identify solutions, gather competitive intelligence, and align training with business objectives

• 2-5 years in corporate travel, B2B SaaS, or related travel industry environments

• Proven ability to translate technical concep