Manager, Enterprise Applications - Oracle Cloud and Salesforce

Forward Air

Coppell, TX, United States

3 days ago

Apply on eguq.fa.us2.oraclecloud.com

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Working hours

Regular working hours

Job source

eguq.fa.us2.oraclecloud.com

Tech stack

Microsoft Word Microsoft Excel Microsoft Windows Agile Methodology Application Integration Architecture Application Performance Management Business Software Microsoft Outlook Business Systems Data Governance Human Resources Information System (HRIS) Identity and Access Management

+16 more

Systems Analysis Interoperability Oracle (Applications) Microsoft PowerPoint Cloud Services Salesforce.Com Oracle Fusion Middleware Data Streaming Systems Integration Cisco WebEx Enterprise Software Applications Office365 Information Technology Data Management Oracle Cloud Infrastructure Multiplatform

Job description

Lead the strategic direction, governance, and optimization of the enterprise applications ecosystem, including Salesforce, Oracle Cloud Financials, Oracle Cloud HCM, Payroll systems, and related business applications.
Serve as the primary liaison between Technology and business functional system owners, including HRIS, Financial Systems, Payroll, and Commercial Operations teams, to align application strategies with organizational priorities.
Partner with functional subject matter experts and product owners to develop and maintain application roadmaps that balance business requirements, technical capabilities, risk considerations, and long-term scalability.
Provide enterprise-level oversight of application integrations, ensuring seamless data flow, system interoperability, data quality, and process continuity across platforms.
Establish governance frameworks, decision-making processes, and standards that promote consistency, security, compliance, and effective lifecycle management across enterprise applications.
Facilitate cross-functional prioritization of enhancements, upgrades, implementations, and optimization initiatives to maximize business value and resource utilization.
Collaborate with business and technical stakeholders to evaluate new capabilities, technologies, and automation opportunities that improve operational efficiency and user experience.
Coordinate major system releases, upgrades, and implementation activities in partnership with functional platform owners and external vendors.
Serve as an escalation point for complex application issues requiring cross-system analysis, stakeholder alignment, or vendor engagement.
Define and oversee enterprise application security standards, access governance processes, and data management practices in collaboration with functional administrators and technology teams.
Ensure enterprise applications support audit, compliance, regulatory, and data privacy requirements through appropriate controls, documentation, and governance practices.
Lead relationships with software vendors, implementation partners, and managed service providers, including contract oversight, licensing strategy, and performance management.
Monitor application performance, adoption, and business outcomes, identifying opportunities to improve system effectiveness and return on investment.
Provide leadership to internal resources, consultants, and cross-functional project teams supporting enterprise application initiatives.
All other duties as assigned to meet evolving business needs.

Requirements

Education: Undergraduate degree in Information Technology, Computer Science, Business Information Systems, Management Information Systems, Business Administration, or related field required.
Certification/Licensure: Salesforce, Oracle Cloud, PMP, ITIL, Agile, or other relevant enterprise application certifications preferred.
Experience: Seven (7)+ years of experience leading, supporting, or managing enterprise business applications, ERP, HCM, CRM, payroll, or related technology platforms.
Three (3)+ years of experience leading cross-functional initiatives, enterprise application programs, teams, vendors, or matrixed stakeholder groups.
Demonstrated experience partnering with business system owners, product owners, and functional subject matter experts to define roadmaps, prioritize enhancements, and deliver technology solutions.
Strong understanding of enterprise application architecture, integrations, data governance, security administration, and business process optimization.
Experience supporting multi-platform ecosystems that include ERP, HCM, CRM, Financial, Payroll, or related enterprise systems.
Demonstrated ability to influence decision-making and drive alignment across multiple business functions without direct ownership of all systems or resources.
Experience managing software vendors, implementation partners, licensing agreements, and technology-related contracts preferred.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with Oracle Fusion Cloud suite (HR/ERP/Finance), Salesforce, common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.