Senior. Solutions Engineer

Greenhouse Software, Inc.
San Francisco, CA, United States
17 days ago
Apply on job-boards.greenhouse.io
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Compensation
$214,000.0 - $295,000.0
Working hours
Regular working hours

Tech stack

Amazon Web Services Microsoft Azure Cloud Engineering DevOps Systems Development Life Cycle Systems Architecture Systems Integration Google Cloud Information Technology

Job description

  • Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle.
  • Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
  • Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
  • Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.
  • Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
  • Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.
  • Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.
  • Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.
  • Respond to RFPs, and manage technical environments to support enterprise sales motions.
  • Translate complex client requirements into scalable, sustainable, and technically sound solutions.
  • Represent LaunchDarkly at industry events and customer engagements through travel as needed., We invite applicants to share their demographic background. Please note this optional survey is different from the EEO questions further in the application – we encourage you to answer both, as one is required for government reporting, and the other includes additional questions to further identify areas of improvement in our goal to become a more diverse and inclusive organization. Your responses will not be associated with your specific application and will not in any way be used in the hiring decision. How would you describe your gender identity? (mark all that apply) Select… How would you describe your racial/ethnic background? (mark all that apply) Select… How would you describe your sexual orientation? (mark all that apply) Select… Do you identify as transgender? Select… Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select… Are you a veteran or active member of the United States Armed Forces? Select…

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in LaunchDarkly’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select… Are you Hispanic/Latino? Select… Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A “disabled veteran” is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval, or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select…

Requirements

  • 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
  • Experience in areas such as the SDLC, cloud architecture, or DevOps.
  • Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud).
  • Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions.
  • Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry.
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
  • Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus

Specific Requirements:

  • 50% travel required

Benefits & conditions

Target pay ranges based on Geographic Zones* for Level 4:

  • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,000 - $295,000**
  • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,000 - $265,000**
  • Zone 3: All other US locations - $182,600 - $251,020**

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.

*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary., School Select… Degree Select… Discipline Select… Start date month Select… Start date year End date month Select… End date year

About the company

We are looking for a talented Senior. Solutions Engineer at LaunchDarkly, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus., Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare “big-bang” technology migrations.

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

  • Improving the velocity and stability of software releases, without the fear of end customer outages
  • Delivering targeted experiences by easily personalizing features to customer cohorts
  • Maximizing the business impact of every feature through the ability to experiment and optimize
  • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
  • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We’re building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com.

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