Digital Payments Support Specialist: Remote

Remote Digital Payments Support Expert - DivaDance® is looking for a reliable, tech-savvy, detail-oriented Digital Payments Specialist to join our expanding team, remote. This is a wonderful opportunity for someone who has experience in handling online payment systems, digital transactions, customer accounts, payment platforms and electronic documentation. The successful applicant will be responsible for ensuring correct processing of payment information and maintenance of accurate records and effective resolution of common payment related issues. Work with collaegues in our Operations and Administrative divisions to ensure the seamless day-to-day processing of digital payments and related data. Duties Include:

• monitor and analyze digital payments transactions

• Verify payment & transaction information

• Maintain a constant record of transactions between companies and customers.

• Assistance with payment reconciliation and highlighting of anomalies

Review payment confirmation(s) and any documentation.

• Help with transaction issues & general payment questions

• Store payment and paperwork records online.

• Respond to internal and consumer payment inquiries

• Check payment status and follow up on payments as needed Create reports of payment summaries and transactions

• Manage internal systems, spreadsheets and payment platforms

• Assisting in the payment records of the members for membership/classes/events etc.

• Provide help to the Finance & Operations team

• Comply with current corporate policies and payment limitations, Internet Banking Gateway* Payment systems for membership subscriptions* Subscription or recurring billing programs* E-Commerce Payment* PayPal and other payment methods* google sheet or MS Excel Transactions of the Match Customer Account Management Monetary and administrative systemsExperience in the fitness, health, entertainment, hotel or membership industries Technical details This is a remote position in the digital records and payments operations arena, thus the ideal applicant will have:

• Good desktop / laptop computer
• Smartphone to be utilized as and when during business hours Dependable high speed internet
• Secure data transfer and management between PC and smart phone - cloud storage and standard communication platform experience
• Archiving of digital resources. Safe and organized

What We Offer

• Remote full-time position-Flexible working arrangements
• Training & Onboarding
• Opportunities for career advancement
• Join a rising dance, fitness and entertainment company
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• Keep all client and financial data secret # requirements Experience in digital payments, payment processing, banking, accounting, customer service, administration or comparable will be an asset.

• Great attention to detail and accuracy

• Background in digital financial technologies and internet platforms

A computer having access to the Internet Skilled in using electronic documents and spreadsheets

• Excellent organizational & time management abilities.

• Strong written and oral communication skills

• Work-from-home Go-getterReliable desktop or laptop computers* Good, stable internet* Ability to securely handle sensitive consumer and financial data, We are searching for someone who is organized, reliable and attentive to details. You should appreciate working with people and working with digital technologies, be familiar with established procedures and enjoy keeping information accurate and orderly.No dancing or workout experience necessary. The most important qualities are your professionalism, your dependability, your eagerness to learn and your capacity to be a good team player. A plus is an interest in dance, fitness, entertainment, health or strong community building.