ERP System Analyst

ERP Systems Analyst II is responsible for optimizing, integrating, and advancing the enterprise applications that support Thomas Foods International USA’s operations. This role serves as a key bridge between business stakeholders and technology solutions, leveraging expertise in NetSuite ERP, WMS, TMS, analytics platforms, and emerging applications to improve operational efficiency, data accuracy, automation, and business decision-making.

• Food & Beverage manufacturing company.
• NetSuite ERP, WMS, TMS - or another ERP system., * Partner with users in finance, sales, supply chain, inventory, procurement, manufacturing, warehouse operations, and transportation to understand workflows, document pain points and identify opportunities for improvement, and translate business needs into clear technical requirements and scalable solution designs.
• Identify practical opportunities for automation, system integration, and AI-assisted workflows, with an emphasis on reducing cycle time, improving accuracy, and increasing responsiveness to the business.
• Evaluate proposed changes for business impact, feasibility, scalability, and long-term supportability, providing expert recommendations on solution approach, risks, and expected business outcomes.
• Serve as a subject matter expert and trusted technical advisor for assigned business applications, processes, and system functionality.
• Design, develop, test, implement, and support scripts, workflows, integrations, reports, dashboards, and business applications that improve operational efficiency, data accuracy, and business processes.
• Design, implement, and support NetSuite customizations and integrations across ERP, WMS, TMS, NSAW, and related business applications to improve system functionality and business processes, ensuring alignment with enterprise architecture, development standards, and long-term business needs.
• Design and develop the company’s future YMS and other internally developed solutions using reusable, maintainable, and secure development practices.
• Research, prototype, and implement approved AI use cases such as developer assistance, requirements interpretation, document and data extraction, intelligent search, exception identification, support triage, and workflow automation.
• Integrate approved AI tools and models with enterprise systems through secure APIs and governed data flows while protecting confidential company, customer, vendor, and employee information.
• Evaluate AI-enabled solutions for accuracy, security, privacy, auditability, business value, and appropriate human review; clearly document benefits, limitations, and expected outcomes, and provide recommendations regarding adoption, scalability, and ongoing governance.
• Use SQL, SuiteAnalytics, NSAW, logs, and system data to investigate issues, validate results, support reporting, and help maintain data accuracy and integrity across integrated systems, while identifying trends, root causes, and opportunities for process and system optimization.
• Create and execute test plans, validate changes in non-production environments, assist with user acceptance testing, monitor deployments, troubleshoot issues, and escalate risks when appropriate, ensuring solution quality and minimal business disruption.
• Maintain clear technical documentation, process notes, test evidence, and user instructions; explain technical concepts in a practical manner to both technical and non-technical stakeholders.

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Data Analytics, or a related field.
• NetSuite certification(s) preferred.
• 3+ years of experience supporting and optimizing ERP and enterprise applications, including advanced knowledge of NetSuite, WMS, TMS, analytics platforms, and related business systems.
• Experience translating business requirements into technology solutions through process analysis, system configuration, customization, automation, and continuous improvement.
• Technical expertise in integrations, APIs, REST services, JSON, SQL, relational databases, reporting, and data validation.
• Demonstrated ability to troubleshoot complex issues, perform root cause analysis, and support system enhancements, testing, and deployment activities.
• Foundational programming ability in at least one language, with JavaScript/TypeScript or Python preferred.
• Ability to handle confidential business data appropriately and follow security, testing, documentation, change management, and deployment standards.

Food & beverage manufacturing company.