Data Center Technician

After School Matters, Inc.
Ashburn, VA, United States
6 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Shift work

Tech stack

Data Centers Issue Tracking Systems Networking Hardware Networking Basics Software Troubleshooting Network Server

Job description

We are seeking a reliable and detail-oriented Data Center Technician to support operations at our Ashburn, VA facility. This role is responsible for installing, maintaining, and troubleshooting server and network hardware in a high-availability, mission-critical environment. The ideal candidate thrives in a fast-paced setting and is committed to operational excellence and uptime., * Rack, stack, and cable servers, network devices, and storage equipment

  • Perform hardware installations, upgrades, and replacements (RAM, HDD/SSD, PSUs, NICs)
  • Troubleshoot and resolve hardware, connectivity, and power issues
  • Run, label, and manage structured cabling (copper & fiber)
  • Monitor system alerts and respond to incidents per SLA requirements
  • Maintain accurate documentation of installations, asset tracking, and ticket updates
  • Perform routine inspections of power and cooling infrastructure
  • Follow security, safety, and compliance protocols
  • Coordinate with network engineers, system administrators, and facilities teams

Requirements

  • 1-3+ years of experience in a data center or IT support environment
  • Basic knowledge of servers, networking fundamentals (TCP/IP), and hardware components
  • Experience with structured cabling standards
  • Ability to lift 50 lbs and work in hot/cold aisle environments
  • Familiarity with ticketing systems and asset management tools
  • Strong troubleshooting and problem-solving skills
  • Ability to work shifts, including nights and weekends, * CompTIA A+, Network+, or similar certification
  • Experience with remote hands support
  • Familiarity with enterprise hardware (Dell, HPE, Cisco, etc.)
  • Understanding of data center power systems (PDUs, UPS, generators)
  • Experience working in high-density or hyperscale environments

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